Help Desk
Supported Hardware & Software
Please contact us for assistance at (806) 743-2875 or ithelpdesk@ttuhsc.edu. We will be happy to assist with your new purchases.
- Please Note:
- The Microsoft Products listed are available through the Microsoft Campus Agreement. See your departmental administrator or visit us at http://www.ttuhsc.edu/it/mca for details.
| SUPPORTED | MAY REQUIRE 3RD PARTY SUPPORT |
|---|---|
| OPERATING SYSTEMS | |
| Windows XP Professional | Windows XP Home Edition |
| Windows 2000 Professional | Windows ME (Millennium Edition) |
| Windows 98 | |
| Windows NT 4 | |
| Windows 95 | |
| Linux | |
| OS2 | |
| E-MAIL PROGRAMS | |
| Outlook 2003 (recommended), 2002, and 2000 | Eudora |
| Outlook Express 6.0 and above | Netscape Mail |
| Pegasus Mail | |
| MICROSOFT OFFICE PRODUCTS | |
| Microsoft Office 2003 (recommended) | Microsoft Office 97 (No longer supported by Microsoft) |
| Microsoft Office XP | Microsoft Office 95 (No longer supported by Microsoft) |
| Microsoft Office 2000 | |
| OTHER SOFTWARE PRODUCTS | |
| McAfee VirusScan | Norton AntiVirus |
| Adobe Acrobat and Reader | WordPerfect |
| Internet Explorer 6.0 and above | Netscape |
| WinZip | RealPlayer or other music programs |
| Terminal Emulators (HostExplorer, QvtNet, IDXTerm, QWS3270) | PowerChart (other than installations) |
| Webshots | |
| Adobe Photoshop | |
| Adobe Illustrator | |
| Adobe PageMaker | |
| Quicken and related products | |
| Lotus products | |
* Information Technology will be glad to assist you with any upgrades or migrations to supported software.
| SUPPORTED | MAY REQUIRE 3RD PARTY SUPPORT |
|---|---|
| OPERATING SYSTEMS | |
| System 8.6 or greater | System 8.5 or earlier |
| E-MAIL PROGRAMS | |
| Outlook 2001 for Exchange (recommended) | Eudora |
| Outlook Express 5.x | Netscape Mail |
| MICROSOFT OFFICE PRODUCTS | |
| Microsoft Office v.X | Microsoft Office 4 (No longer supported by Microsoft) |
| Microsoft Office 2001 | Microsoft Office 98 (No longer supported by Microsoft) |
| OTHER SOFTWARE PRODUCTS | |
| McAfee Virex | Real Player or other music programs |
| Internet Explorer 5 and above | Adobe Photoshop |
| Adobe Illustrator | |
| Adobe PageMaker | |
| Netscape 4.7 and above | |
| Quicken and related products | |
| SUPPORTED | MAY REQUIRE 3RD PARTY SUPPORT |
|---|---|
| Dell* | eMachines |
| Gateway | Hewlett Packard |
| Apple | generic, unbranded computers |
| Compaq |
* Dell computers, software, and peripherals are available to TTUHSC departments, faculty, staff and students at aggressively discounted prices. For more information, please contact your departmental administrator, the IT Help Desk, or visit http://www.ttuhsc.edu/it/dell.