Help Desk
Hardware and OS Configurations
Before purchasing a new computer for use at TTUHSC, we highly recommend the following specifications to ensure your new computer meets or exceeds TTUHSC IT compatibility. Recommended PC bundle packages for both personal and department purchases are available through our Dell/Summus website, http://www.ttuhsc.edu/it/dell/. Apple and Mac products are available for personal purchase directly from Apple, http://www.apple.com and for department purchase through the Apple punch-out in TechBuy, http://techbuy.ttu.edu. Feel free to contact the IT Solution Center at 806-743-1234 with any questions or to arrange an evaluation and consultation prior to your personal or department's purchase.
General Recommendations For Desktop Computers
Processor:
Operating System:
Memory (RAM):
Storage:
Video:
Network:
Monitor:
Optical Drive:
Important Note
TTUHSC only supports computers configured with the Windows 7 operating system. Do not select Windows 8 or Ubuntu when configuring your system. Please contact TTUHSC IT, itsolutions@ttuhsc.edu, if you have any questions.
Intel processor, dual core 2.4 GHz or greater
Windows 7 or Mac OS X Mountain Lion
4 GB of RAM or greater
1 TB SATA hard drive or greater
256 MB video card or integrated graphics with dual monitor support
Built-in LAN
19" LCD monitor or larger
DVD+/-RW optical drive
General Recommendations For Laptop Computers
Processor:
Operating System:
Memory (RAM):
Storage:
Video:
Network:
Optical Drive:
Important Note
TTUHSC only supports computers configured with the Windows 7 operating system. Do not select Windows 8 or Ubuntu when configuring your system. Please contact TTUHSC IT, itsolutions@ttuhsc.edu, if you have any questions.
Intel processor, dual core 2.0 GHz or greater
Windows 7 or Mac OS X Mountain Lion
4 GB RAM or greater
320 GB SATA hard drive or greater
256 MB video card or integrated graphics
Built-in LAN and 802.11a/b/g/n Wi-Fi
DVD+/-RW optical drive
General Recommendations For Printers
Local Printer (Not Networked)
- Brands: Dell (recommended), Hewlett Packard
- Laser: Recommended for black & white printing only. Color Laser: Recommended for high volume color printing. Color Inkjet: Recommended for low volume color printing.
- Evaluate the cost of replacement cartridges and other consumables between brands before purchasing
- 20 pages per minute (b&w) or faster
- USB (Universal Serial Bus) interface
Networked Printer
- Brands: Dell (recommended), Hewlett Packard
- Laser: Recommended for black & white printing only. Color Laser: Recommended for high volume color printing. Color Inkjet: Recommended for low volume color printing.
- Built-in network compatibility
- Evaluate the cost of replacement cartridges before purchasing
- 20 pages per minute (b&w) or faster
- Please contact the IT Solution Center for additional information
General Recommendations For Other Hardware
Handheld Computing
- USB connectivity
- Built-in WiFi
- Windows Mobile, Android or Apple iOS
Scanners
- Hewlett Packard preferred
- USB Interface
- At least 1200 dpi scanning resolution
All-In-One Devices
(combination printer, scanner, fax, copier)
- Dell or Hewlett Packard preferred
- USB Interface
- At least 1200 dpi scanning resolution
Special Note
Information Technology is able to install and configure printers and scanners. We also are able to service Dell imaging products under warranty only.
Assistance With New Purchases
Please contact us for assistance at (806) 743-1234 or ITSolutions@ttuhsc.edu. We will be happy to assist with your new purchases.