TTUHSC Office of Institutional Compliance
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Vendormate Program


Common Questions:

1. Who is considered a Health Care Vendor?
Health Care Vendor is any individual or company that sells or markets health care services or items to TTUHSC and/or its patients, including, but not limited to pharmaceutical companies and their representatives, device or durable medical equipment (DME) manufacturers and their representatives, and equipment and/or service providers, and their representatives.

2. How does TTUHSC manage Health Care Vendor access?
TTUHSC has contracted with Vendormate, a vendor credentialing company, to provide education, maintain an online repository of required vendor data, and provide a tool to print real time badges for proper vendor registration. For more information, please refer to TTUHSC policy HSC OP 52.16 Health Care Vendor Interactions.

3. How does Vendormate work?
Any Health Care Vendor seeking access to TTUHSC facilities, clinics, faculty or residents shall register with Vendormate before their representatives are allowed onto a TTUHSC campus, site, or facility. Health Care Vendors are required to check-in and receive an ID badge each time they enter a TTUHSC facility, clinic, office and/or department. The Vendormate Check-in station at Lubbock is located at the front desk of the Texas Tech Physicians Medical Pavilion.

4. What is expected from TTUHSC employees?
Employees should require vendors and reps to register through Vendormate before agreeing to meet with them or allowing them onto TTUHSC premises.

                                    Remember, reps should always wear Vendormate ID badges.

If you see a rep walking into your clinic without ID badge, you should ask him/her if they have checked in at                             the front desk. If not, you should ask the rep to register using Vendormate.

Clinic Registration/Sign-In Local Address Information:

Amarillo Lubbock Permian Basin

1400 Coulter
Amarillo TX 79106

TTP Medical Pavilion,
3601 4th Street
Lubbock TX 79430
(School of Allied Health, School of Medicine, School of Nursing)

701 W. 5th St
Odessa TX 79763


316 Secor
Midland TX 79701