TTUHSC Information Technology at El Paso
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Telecommunications

Technical Support

FOR SUPPORT WITH:

CONSULT:

El Paso Medical Center and off-site location telephones - installation,, changes in telephone service, moving existing telephones, etc.

Purchase requests:

Headsets
Line and handset cords
Please fill out a Telephone Work Order Request Form Please submit to Communication Services in Medical Center Bldg., Rm D-26 (basement), send via campus mail, or fax to 545-9726. NOTE: If requesting an add, move or change to your existing phone, please remember that it takes six to seven days time process due to interfacing with Southwestern Bell and Communication Services-Lubbock, so please plan ahead. Work Order Requests must be approved and signed by your department administrator or authorized person.

All requests for new voice mail or changes in existing service should go through your department's Administrator signature and approval.

Telephone Repair and Assistance
Telephones
Equipment (usage)
Features
Voice Mail password lockups (see instructions)
Lines
Fax line and modem line problems (lines only)
Static or cross talk on line
Loss of dial tone
TELEPHONE REPAIR LINE 545-5737

When calling our repair line, please verbally provide a detailed description of the problem, for example, the primary number and exact location of the telephone or line problem and a contact number where we can reach you immediately.

Dialing instructions between TTUHSC and:
THOMASON GENERAL HOSPITAL
Lubbock, Amarillo, Odessa
Long distance calling - state, city, etc.
International Calling
To request a long distance authorization code, please contact
Ana Martin at 545-6895
Refer to our Telephone Dialing Instructions.
Directory Assistance
Pager requests or assistance with usage on pagers or pager billing questions
Please call our campus operator at 545-6500