Frequently Asked Questions
What's new for 2013-2014?
Direct Loan Interest Rates have changed effective July 1, 2013.
How much have I borrowed in federal student loans?
The National Student Loan Database (NSLDS) tracks all federal student loans a student has received at all schools that they have attended. Use your Federal Student Aid PIN to login.
Why have my student loans not disbursed to pay my bill?
In order for student loans to disburse you must be registered at least 1/2 time (6 hours for undergraduates, and 5 hours for graduates). You must also have completed Entrance Counseling and a Master Promissory Note at www.studentloans.gov. If you have met these requirements and still need assistance please contact our office at 806-743-3025.
Where can I find my “R number”?
Your Raider ID Number will be listed at the top of the screen, underneath your name, when you login to the Web Raider Portal.
My lender is billing me. How can I verify that I am still attending school?
If you are enrolled at least ½ time (6 hours for undergraduates, and 5 hours for graduates), you can contact the Registrar’s Office to request a Verification of Enrollment.
When will I get my financial aid refund?
Student Business Services processes refunds within 24-48 hours of financial aid disbursements. Once your refund is initiated, you should receive your check or direct deposit within 2-3 business days. If it has been longer than 2-3 business days please contact Student Business Services at 806-743-7867.
How can I consolidate my student loans?
Get more information at one of the following links:
Do I need to include my parents’ information on the FAFSA?
If you are in a Graduate or Professional program you are not required to include your parents’ information.
What is a 1098-T, and where can I get one?
The 1098-T is a Tuition Payments Statement that institutions issue for the purpose of determining a student’s eligibility for the Hope and Lifetime Learning education tax credits.
Get your 1098-T
Do I need to be admitted to the school to apply for financial aid?
No. You may submit the FAFSA at anytime with our school code (016024).
How often do I need to apply for financial aid?
You will need to submit a new FAFSA prior to the start of each school year.
How much am I eligible to borrow?
The amount you are eligible to borrow depends on a number of factors. First your "financial need" must be determined by your school. This is the result of the cost of attendance less your expected family contribution (calculated from your FAFSA) less any other financial aid you have been awarded. In addition, each loan program has limits to the amount you can borrow for an academic year. The first step in determining eligibility is to apply for financial aid, complete the FAFSA. From this information, the school will work with you to generate an award package specifically for you.
Where does the money come from?
U.S. Department of Education
Title IV Programs - (Most Federal financial aid is provided through the Department of Education.)
Department of Health and Human Services
State Financial Aid - Texas
Institutional Financial Aid - Scholarships
- Funds are available, but limited. Contact your Student Affairs or Financial Aid Office for information.
Other / Outside Sources of Financial Aid
(Note: Service commitments are often required.)
Alternative / Private Loan Programs:
- A number of market rate loan programs are available to health profession students through the private sector. This information is neither an endorsement of any program nor a complete listing of available programs. Verify the accuracy of the information with private loan program officials.
I received an outside scholarship. Should I report it to the financial aid office?
Yes. If you are receiving financial aid, you must report the scholarship to the financial aid office. The university will adjust your financial aid package to compensate. The outside scholarship is beneficial. Normally, your student loan eligibility will be reduced and replaced with your scholarship funds. This reduces the amount of money you will have to repay when you leave school or graduate.
How much is my tuition?
For tuition and fee information, contact Student Business Services at 806.743.7867, or email email@example.com.
What are my rights and responsibilities?
• To know what financial aid programs are available at TTUHSC.
• To know the deadlines for submitting the appropriate applications for each financial aid program that is available.
• To know how your financial need was determined, including, how various expenses in your budget are considered.
• To know what resources are considered in the calculation of your award.
• To request an explanation of the programs in your financial aid package.
• To consult with the Financial Aid Office staff concerning your financial aid application, budgeting and/or financial problems which might arise.
• To complete all application forms accurately and submit them on time.
• To provide correct information. Mis-reporting information can be a violation of federal law and may be an indictable criminal offense.
• To provide additional documentation, verification, information, or corrections as requested by the Financial Aid Office.
• To read, understand and retaining copies of all forms you sign.
• To accept responsibility for all agreements that you sign.
• To understand the sources of financial aid you receive and whether the aid is a loan, grant or scholarship. If the aid is a loan, you must know to whom repayment is to be made and the terms of repayment.
• To keep the Financial Aid Office informed of your correct address at all times, during school and after graduation until all loans are repaid.
• To inform the Financial Aid Office of status changes, such as marriage, divorce, childbirth, employment of self or spouse, etc.
• To arrange for an exit interview with the Financial Aid Office prior to your separation from TTUHSC, either by graduation or withdrawal.
What is the Refund Policy of TTUHSC?
Refund Policy of TTUHSC
Students that withdraw from TTUHSC may be eligible for a partial refund of tuition and fees paid for that semester. If a student receives financial assistance, then a portion of the assistance may need to be returned to the scholarship, grant, or loan source from which that assistance was received.
The Federal Formula:
The Federal Formula is applicable to any students receiving federal aid, if students withdraw on or before the 60% point in the semester. The percentage of the refund is equal to the number of calendar days remaining in the semester divided by the number of calendar days in the semester. The Federal Formula will be used for students receiving the following: Federal Pell Grant, Federal Supplemental Educational Opportunity Grant, Federal Student Loan or PLUS loan.
Any students who fail to complete each of the steps of the withdrawal procedure and/or follow the proper check out procedures to officially withdraw from a class or from the university will receive a grade of "F" in all classes. Students receiving financial assistance who withdraw from the university may be in danger of immediate repayment or collections of student loans / financial aid.
What happens if I withdrawal from school?
It's important for students who receive financial aid and don’t complete the semester/term (withdraw, drop all courses, receive all F’s, etc.) during the term to be aware of the refund policies and to understand the impact they will have on the aid released and the continued financial aid eligibility. Current refund policies for these students are determined by the U.S. Department of Education.
The requirements for Title IV program funds are different and separate from the university refund policy.
- As such, you are responsible for unpaid institutional charges remaining after the refund calculation.
- You are also responsible for charges/balances created by the returning of Title IV program funds that the school was required to return.
Federal Refund and Repayment calculations must be performed for students who receive Title IV funds (Federal Pell, Federal SEOG, Federal Perkins or Federal Direct Loans) and who:
- officially withdraw from all courses,
- drop out of all courses,
- are expelled,
- take an approved leave of absence,
- take an unapproved leave of absence,
- fail to return from an approved leave of absence prior to the 60% date of the term,
- receive grades of all "F" for a semester/term,
- or, other actions in which the students enrollment and or attendance cease.
A student's withdrawal date (last date of attendance) is:
- the date the student initiates the official withdrawal process, or the
- date the student ceased attendance without providing official notification (unofficial withdrawal) , or the
- date of the student's last date of attendance based on documented academically related activity.
All unearned aid must be returned to the federal aid programs as determined by the Federal Refund and Repayment calculations.
In order to keep all the financial aid issued in each term, students must be enrollment for at least 60% of the term. After this point in the term students have earned 100% of the Title IV funds released for the term. Therefore, it is in your best interest to maintain attendance and complete at least one class each term that you receive federal aid to avoid repayment of funds.
How the calculation works:
- 1) Number of days attended ÷ Days in semester = % of semester completed
- 2) Total $ disbursed X % completed = Earned $
- 3) Total $ disbursed - Earned $ = $ to be returned
If you have questions about your Title IV program funds, you can call the Federal Student Aid Information Center at 1-800-4-FEDAID(1-800-433-3243). TTY users may call 1-800-730-8913. Information is also available on Student Aid on the Web.
How do I get my VA benefits?
Students should contact the VA Coordinator in the Registrar's Office at (806)743-2300.