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Workforce Education and Development

Course Descriptions (in alphabetical order)

Note: This is a list of typical courses offered through the Workforce Education and Development Office. Most courses will be offered at different times throughout the year and may vary slighlty based on the HSC location in which the course is offered.

For more information on these or other courses, please contact your local Workforce Education and Development Office.

The term "management" used in the following course descriptions refers to supervisors, managers, administrators, etc...

1 Day- New Employee Orientation

Description:

This class is required for new benefits and/or insurance eligible staff and graduate student employees of the Health Sciences Center and is to be attended within the first 30 days of employment.

Elements:

This ccourse is conducted in a classroom setting and is reccommend for all new employees and faculty members.

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2 Day- New Employee Orientation

Description:

This class is required for new benefits and/or insurance eligible staff and graduate student employees of the Health Sciences Center and is to be attended within the first 30 days of employment.

Elements:

This course is for all new employees and  faculty members.  This is held in a classroom setting only.

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212-Continuum Introduction

Description:

At 211˚ water is hot. At 212˚ water begins to boil. Boiling water creates steam and steam can power a train. One extra degree can make all the difference!

Elements:

At 211˚ water is hot.  At 212˚ water begins to boil. 

Boiling water creates steam and steam can power a train.

One extra degree can make all the difference!

212˚ Continuum is a bimonthly class for non-supervisory employees that provides tools and encouragement equipping you to reach the extra degree in all that you do.

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Applicant Tracking System - Full Training for Beginners

Description:

This course is mandatory for Hiring Managers and Department Approvers. It is hands-on training for the applicant tracking system including changes to the hiring process. Learn the basics of posting a job, reviewing applicants, and moving applicants through the workflow.

Elements:

This course is mandatory for Hiring Managers and Department Approvers.  It is hands-on training for the applicant tracking system including changes to the hiring process. Learn the basics of posting a job, reviewing applicants, and moving applicants through the workflow.

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Applicant Tracking System - Posting a Job & Reviewing Applicants

Description:

Learn the basics of posting a job that will attract applicants & Tips and Tricks to choose the best candidate. Learn the ins and outs of posting a job to the new Careers at Texas Tech website

Elements:

Learn the basics of posting a job that will attract applicants & Tips and Tricks to choose the best candidate.
Learn the ins and outs of posting a job to the new Careers at Texas Tech website

You will also learn some basic navigation of the system.

How to navigate the talent record and steps to make the hiring process more efficient. You will also learn some really great features of the new system that will make your job easier


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Applicant Tracking System - Staff Workflow Interactive

Description:

Learn how to move a candidate from Manager Review to Hired with hands on activities.

Elements:

Learn how to move a candidate from Manager Review to Hired with hands on activities.

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Applicant Tracking System- Staff Workflow Workshop

Description:

Learn how to move a candidate from Manager Review to Hired.

Elements:

Learn how to move a candidate from Manager Review to Hired.

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Coaching for Improved Performance

Description:

In its simplest form, coaching is the act of helping others to perform better. Sometimes it is focused on helping to correct poor performance or improve existing skills. Other times it is targeted at developing new skills. Whichever the purpose, effective coaching will accelerate the development of employees and move them to higher levels of achievement.

Elements:

In its simplest form, coaching is the act of helping others to perform better.  Sometimes it is focused on helping to correct poor performance or improve existing skills.  Other times it is targeted at developing new skills.  Whichever the purpose, effective coaching will accelerate the development of employees and move them to higher levels of achievement. 

Participants will be ble to:

Identify 3 things an employee needs to be successful at their tasks
Determine the importance of coaching and becoming a coach
Identify whether a situation requires coaching

Learn the steps to 2 different coaching models


9 Step Coaching Model (Supervisor driven)
WIN BIG Coaching Model (Employee driven)

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Communication Strategies

Description:

Have you ever wondered why it seems so difficult to talk with some people and so easy to talk with others? Can you recall an occasion where you met someone for the first time and immediately liked that person? Something about them made you feel comfortable. A major goal of this workshop is to help you understand the impact your communication skills have on other people, and how improving these skills can make it easier for you to get along in the workplace.

Elements:

Have you ever wondered why it seems so difficult to talk with some people and so easy to talk with others?

Can you recall an occasion where you met someone for the first time and immediately liked that person?

Something about them made you feel comfortable.

A major goal of this workshop is to help you understand the impact your communication skills have on other people, and how improving these skills can make it easier for you to get along in the workplace.

 

Objectives:

          Identify common communication problems

          Develop skills in asking questions that give you information you need

          Learn what your non-verbal messages are telling others

          Develop active listening skills

          Create a Personal Action Plan for increasing your communication skills

 

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Conflict Resolution

Description:

Provide tools that will enable participants to constructively deal with conflict. Interpersonal, small group, organizational, and community conflict will be covered within the training.

Elements:

Provide tools that will enable participants to constructively deal with conflict. Interpersonal, small group, organizational, and community conflict will be covered within the training.

-Develop an appreciation of the dynamic relationship between conflict analysis and resolution.
-Gain an understanding of reflective practice in both personal and professional terms.
-Consider aspects of culture, gender, power, and ethics as they affect both conflict as well as resolution attempts.
-Practice various conflict resolution techniques.
-Increase critical thinking abilities.

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Coping with Chaos

Description:

This class will present tools that will enable individuals to cope successfully with everyday chaos

Elements:

This class will present tools that will enable individuals to cope successfully with everyday chaos

Participants will learn the following:

-Defining the Term Chaos
-Identifying Areas of Personal Chaos
-Identifying Common Causes of Chaos
-Examine Practical Tools that Enable Individuals to Successfully Cope with Chaos

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Discipline and Doumentation Training for Managers

Description:

This course is designed for those serving in a management role (supervisor and above). The primary goal of this course is to enable participants to identify, assess, communicate and document employee conduct issues according to TTUHSC OP 70.31 Employee Conduct, Discipline and Separation of Employees, in order to reach and maintain a respectful work environment. This course is recommended for all TTUHSC personnel who serve in a management capacity and have any decision-making authority or influence on employees in their department.

Elements:

This course is designed for those serving in a management role (supervisor and above). The primary goal of this course is to enable participants to identify, assess, communicate and document employee conduct issues according to TTUHSC OP 70.31 Employee Conduct, Discipline and Separation of Employees, in order to reach and maintain a respectful work environment.  This course is recommended for all TTUHSC personnel who serve in a management capacity and have any decision-making authority or influence on employees in their department.

Participants will learn to:
Identify behavior that fails to meet conduct or performance expectations
Assess employee issues to determine appropriate action
Effectively communicate to the employee what the issue is and the expectation going forward
Clearly and precisely document the communication with the employee utilizing the Progressive Disciplinary Process

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Eat That Frog

Description:

The key to reaching high levels of performance and productivity is to develop the lifelong habit of tackling your major task first thing each morning. You must develop the routine of "eating your frog" before you do anything else and without taking too much time to think about it. Your ability to select your most important task at each moment, and then to get started on that task and to get it done quickly and well, will probably have more of an impact on your success than any other quality or skill you can develop. Mark Twain once said; "If the first thing you do each morning is to eat a live frog, you can go through the day with the satisfaction of knowing that, that is probably the worst thing that is going to happen to you all day long!"

Elements:

The key to reaching high levels of performance and productivity is to develop the lifelong habit of tackling your major task first thing each morning. You must develop the routine of "eating your frog" before you do anything else and without taking too much time to think about it.

Your ability to select your most important task at each moment, and then to get started on that task and to get it done quickly and well, will probably have more of an impact on your success than any other quality or skill you can develop.

Mark Twain once said; "If the first thing you do each morning is to eat a live frog, you can go through the day with the satisfaction of knowing that, that is probably the worst thing that is going to happen to you all day long!"

In this 2-hour session we'll look at the importance of:

Taking Action Immediately

Developing the Habits of Success

Understanding the Three D's of New Habit Formation

Visualizing Yourself as You Want to Be

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Email Etiquette: What Not to Write

Description:

This workshop will highlight some practical, professional email tips to help users overcome or prevent common mistakes and pitfalls

Elements:

This workshop will highlight some practical, professional email tips to help users overcome or prevent common mistakes and pitfalls.

Objectives:

       Learn when it is appropriate to use email and when it is not appropriate to use email

       Discuss what not to send from work email

       Understand the use of Cc and Bcc

        Identify unprofessional traits in email messages

 

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EMP - TTUHSC Equal Employment Opportunity and the Prevention of Sexual Harassment Training (Employee/Resident/Student Version)

Description:

TTUHSC Equal Employment Opportunity and the Prevention of Sexual Harassment Training (Employee/Resident/Student Version)

Elements:


As an EEO/AA employer, TTUHSC will not discriminate in its employment practices due to an applicant’s race, color, religion, sex, national origin, age, disability, genetic information, or status as a protected veteran.


IMPORTANT INSTRUCTIONS – PLEASE READ BEFORE STARTING THIS PROGRAM!!

In order to get the full benefit of this program, you will need the following:

1.      Computer with (i) Sound card AND (ii) Speakers or Headset (if you prefer to listen in privacy).

2.      Adobe Flash Player installed on your computer (Ver. 9 or higher). Click Here if you want to download.

3.      Printer to print your certificate of completion

4. Employees must send  signed copy of you certificate to your local Human Resources Office!


Please Note: If you are a student and are required by your school to take this course you do not need to send your certificate to the HR office.

BEFORE YOU BEGIN:

1.      Your computer must be connected to an operational printer.

2.      Ensure that you have allotted sufficient time (approximately 60 minutes) to complete this program. If you exit prior to completion, the program will not recognize where you stopped. If you need to stop and return later, you can either use your browser book marking feature to mark and return to your stopping point, or jump forward to where you left off by using the menu at the left side of each page.

3.      The presentation may take a few minutes to load depending on your internet connection and computer speed. If you program doesn't load in 15 seconds after you click on your version, please press the F5 button (Refresh) on your keyboard.  Also please note that pop-up blockers will sometimes cause problems with loading this program.  Make sure the pop-up blockers are turned off while watching this program if if does not load.

4.      You must complete the program in its entirety before taking the assessment.


If you have any questions or concerns please contact your local TTUHSC Workforce Education & Development (WED) representative or call WED in Lubbock at 806-743-2865

Please sign in using eRaider to proceed with training. If you do not have an eRaider ID, please call the IT Help Desk at (806) 743-1234.

NOTE TO ALL USERS: If your program doesn't load 15 seconds after the new browser window opens to view the program, please refresh your browser window. This can be done by clicking the refresh button in your browser or pressing the F5 button on your keyboard. Attention FireFox Users – We have noticed that some FireFox users experience the program not loading initially. If this occurs you should refresh your browser window as described above.

If you are using a MAC computer and cannot get the program to load you may click on the Employee Script PDF before taking the test.

 

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Employee Retention-Bloom Where You're Planted

Description:

Workshop is designed to assist employees with finding workplace satisfaction.

Elements:

Workshop is designed to assist employees with finding workplace satisfaction.

Upon successfully completing this course, students will have knowledge of:
" The 5 key messages for finding workplace satisfaction
" The equity they have built in their current job
" How to begin creating a meaningful career pathway by being clear on interests and values
" How to ask for what you really want in your job

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Facing Forward

Description:

This class will provide tools to help individuals to focus on a vision for their future and identify the steps to take in order to achieve that vision.

Elements:

This class will provide tools to help individuals to focus on a vision for their future and identify the steps to take in order to  achieve that vision.

Objectives include:

Understanding the importance and need for a personal vision
Identifying your personal vision
Identifying individual steps to achieve your vision
Overcoming past regrets and fears of the future that would block your vision
How to move toward your vision today

 

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Faculty Recruitment Training

Description:

Detailed review of TTUHSC OP 60.09 to ensure that all faculty hires are conducted according to policy and abide by all state & federal regulations. The course will walk through the step by step defined hiring process as well as recommended practices for successful hiring

Elements:

Detailed review of TTUHSC  OP 60.09 to ensure that all faculty hires are conducted according to policy and abide by all state & federal regulations.  The course will walk through the step by step defined hiring process as well as recommended practices for successful hiring

Upon completion participants will:

Understand the enhancements to the faculty recruitment policy 60.09
Understand your roles & responsibilities
Recognize steps to ensure successful hiring

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Fraud Prevention

Description:

This workshop will help participants learn about common fraud schemes facing Universities, how 'red flags' of fraud can be used to aid in the University's fraud prevention efforts, understand internal controls and how to effectively balance risks and controls. Participants will be provided with information to help identify, detect and prevent fraud during the normal course of their job duties.

Elements:

This workshop will help participants learn about common fraud schemes facing Universities, how 'red flags' of fraud can be used to aid in the University's fraud prevention efforts, understand internal controls and how to effectively balance risks and controls.  Participants will be provided with information to help identify, detect and prevent fraud during the normal course of their job duties

Participants will also learn what controls can be put in place to prevent the occurrence of fraud in their department.  A portion of the workshop will address specific controls and institutional requirements related to cash handling including receipts processing, deposit preparation, and safeguarding of funds. 

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How to Complete an I-9

Description:

How to complete the I-9 correctly

Elements:

How to complete the I-9 correctly.
Learn the resources of the I-9.
Learn different forms of the I-9 and how to apply correctly.

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ICD10 Module 1

Description:

Coders training coding guidelines

Elements:

ICD9 and ICD10 comparrison
How did the changes come about?
Tabular list of diseases and injuries

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ICD10 Module 10

Description:

Chapter Specific Coding Guidelines of Symptoms, Signs and Abnormal Clinical and Laboratory Findings

Elements:

Chapter Specific Coding Guidelines of Symptoms, Signs and Abnormal Clinical and Laboratory Findings 

Objectives-

Use of a Symptom Code with a Definitive Diagnosis Code

Injury, Poisoning, and Certain other Consequences of External Causes of Morbidity

Factors Influencing Health Status and Aftercare

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ICD10 Module 2

Description:

Chapter Specific Coding Guidelines to cover diseases including : HIV, Sepsis, Postprocedural Infectional and Postprocedural Septic Shock, MRSA and SIRS.

Elements:

Chapter Specific Coding Guidelines to cover diseases including : HIV, Sepsis, Postprocedural Infectional and Postprocedural Septic Shock, MRSA and SIRS.

 Objectives-

Certain Infectious and Parasitic Diseases

Infectious Agents as the cause of Diseases Classified to other Chapters

Infections Resistant to Antibiotics

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ICD10 Module 3

Description:

Morphology codes are used principally in tumor or cancer registries for coding the site (topography) and the histology (morphology) of neoplasms, usually obtained from a pathology report.

Elements:

Morphology codes are used principally in tumor or cancer registries for coding the site (topography) and the histology  (morphology) of neoplasms, usually obtained from a pathology report.

Objectives-

The Property Code of Neoplasms

Comparison between ICD9 and ICD10

Sequencing of Neoplasm Codes

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ICD10 Module 4

Description:

Chapter Specific Coding Guidelines to cover diseases including: Diseases of the blood and blood forming organs and certain disorders involving the immune mechanism.

Elements:

Chapter Specific Coding Guidelines to cover diseases including: Diseases of the blood and blood forming organs and certain disorders involving the immune mechanism.

Objectives-

Comparison between ICD9 and ICD10

Endocrine, Nutritional and Metabolic Diseases

Complications of pregnancy, childbirth and the Puerperium

Overweight, Obesity and other Hyper alimentation

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ICD10 Module 5

Description:

Chapter Specific Coding Guidelines to cover diseases including :Mental, Behavioral and Neurodevelopmental; Disorders-Pain disorders related to psychological factors.

Elements:

Chapter Specific Coding Guidelines to cover diseases including :Mental, Behavioral and Neurodevelopmental; Disorders-Pain disorders related to psychological factors.

Objectives-

Mental and Behavioral Disorders due to Psychoactive Substance Use

Coding for  Borderline, Latent, Prepsychotic, and Schizotypal and Personality Disorders

Coding for Clinical Depression, Dysthymic Disorder, Major Depressive Disorder or Unipolar Depression.

Behavioral Syndromes associated with Physiological Disturbances and Physical Factors

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ICD10 Module 6

Description:

Chapter Specific Coding Guidelines to cover diseases including: Diseases of Nervous System, Diseases of Eye and Adnexa, Diseases of Ear and Mastoid Process

Elements:

Chapter Specific Coding Guidelines to cover diseases including: Diseases of Nervous System, Diseases of Eye and Adnexa, Diseases of Ear and Mastoid Process

Objectives-

Seizure Disorders, Chronic Pain Syndrome, and Postoperative Pain Associated with Specific Postoperative Complication

Bilateral Glaucoma Stage with Different Types or Stages

Diseases of Ear and Mastoid Process and Otitis Media

 

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ICD10 Module 7

Description:

Chapter Specific Coding Guidelines to cover diseases including: Diseases of Circulatory System, Respiratory System and Diseases of Skin

Elements:

Chapter Specific Coding Guidelines to cover diseases including: Diseases of Circulatory System, Respiratory System and Diseases of Skin

Objectives-

Coding of Coronary Arteries, Hypertension with Heart Disease and Hypertensive Chronic Kidney Disease

Coding of Acute Upper and Lower Respiratory Infections, Influenza and Pneumonia

Sequencing of Acute Respiratory Failure and Other Acute Conditions

Diseases of Esophagus, Stomach and Duodenum

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ICD10 Module 8

Description:

Chapter Specific Coding Guidelines to cover diseases including: Diseases of Skin, Musculoskeletal System, and Genitourinary System.

Elements:

Chapter Specific Coding Guidelines to cover diseases including:  Diseases of Skin, Musculoskeletal System, and Genitourinary System.

Objectives-

Coding for non-pressure, pressure and unspecified diseases of the skin and subcutaneous wounds

Acute Traumatic Versus Chronic or Recurrent Musculoskeletal Conditions

Chronic Kidney Disease and Kidney Transplant Status

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ICD10 Module 9

Description:

Chapter Specific Coding Guidelines to cover diseases including: Diseases of Obstetrics and Congenital Malformati