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Workforce Education and Development

Course Descriptions (in alphabetical order)

Note: This is a list of typical courses offered through the Workforce Education and Development Office. Most courses will be offered at different times throughout the year and may vary slighlty based on the HSC location in which the course is offered.

For more information on these or other courses, please contact your local Workforce Education and Development Office.

The term "management" used in the following course descriptions refers to supervisors, managers, administrators, etc...

1 Day- New Employee Orientation

Description:

This class is required for new benefits and/or insurance eligible staff and graduate student employees of the Health Sciences Center and is to be attended within the first 30 days of employment.

Elements:

This ccourse is conducted in a classroom setting and is reccommend for all new employees and faculty members.

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2 Day - New Employee Orientation

Description:

This class is required for new benefits and/or insurance eligible staff and graduate student employees of the Health Sciences Center and is to be attended within the first 30 days of employment.

Elements:

This course is for all new employees and  faculty members.  This is held in a classroom setting only.

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212 Are You Coachable?

Description:

Are you ready to improve your skills and develop your career?

Elements:

212- Are you Coachable?

Are you ready to improve your skills and develop your career?
 Participants will

  • Identify their level of coachability
  • Develop a deeper understanding of coachable attitudes
  • Create a personal action plan to enhance their coachability.

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212 Continuum Introduction

Description:

At 211˚ water is hot. At 212˚ water begins to boil. Boiling water creates steam and steam can power a train. One extra degree can make all the difference!

Elements:

At 211˚ water is hot.  At 212˚ water begins to boil. 

Boiling water creates steam and steam can power a train.

One extra degree can make all the difference!

212˚ Continuum is a bimonthly class for non-supervisory employees that provides tools and encouragement equipping you to reach the extra degree in all that you do.

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212 Effective Problem Solving

Description:

212- Continuum - Effective Problem Solving When unexpected problems hit your already busy schedule, do they put you on overload?

Elements:

212- Continuum- Effective Problem Solving

When unexpected problems hit your already busy schedule,
do they put you on overload?

  • Learn the skills to develop a systematic problem solving process
  • Examine the mindset needed to simplify the complicated
  • Commit to a positive and productive attitude of  excellence in problem solving

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212 Self-Reflecting for Success

Description:

Do you ever wonder why lasting change is so difficult to achieve? Come gain the tools you need to make successful changes in your personal and professional life.

Elements:

212- Self-Reflecting for Success

Do you ever wonder why lasting change is so difficult to achieve?
Come gain the tools you need to make successful changes in  your personal and professional life.

Participants of 212 Self-Reflecting for will:

  • Identify fixed vs. growth mindsets
  • Explore the tool of self-reflection
  • Develop an action plan to achieve lasting change

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212 The Power of Making Connections

Description:

Come join us for the 212 Continuum where you learn how to make successful connections with others in your personal and professional life.

Elements:

212 Continuum- The Power of Making Connections

Come join us for the 212 Continuum where you learn how to make successful connections with others in your personal and professional life.

Participants will:

-Examine the value of successful connections
-Learn the tools needed to make good connections with others
-Discover what prevents people from making connections with others

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212 Unchain the Elephant

Description:

Do you feel chained to your past? Are there beliefs that you have developed over time that are limiting your present and future success?

Elements:

Unchain the Elephant

Do you feel chained to your past?  Are there beliefs that you have developed over time that are limiting your present and future success?


Participants will:

  • Examine the concept and effects of self-limiting beliefs
  • Cover the five stages of learning
  • Learn three steps to unlearning false information
  • Develop an action plan for present and future success

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212 Unclutter

Description:

Are you ready to unclutter, but don’t know where to begin? Then this class is for you!

Elements:

212 Unclutter

Are you ready to unclutter, but don't know where to begin?

Then this class is for you.

  • Discover the importance of uncluttering
  • Learn tips to help decrease clutter
  • Commit to tackling clutter on step at a time




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An Extra Degree of Service

Description:

An Extra Degree of Service is an educational initiative that prepares and equips all employees of Texas Tech University Health Sciences Center to successfully carry out the commitment of making the lives of those we serve our number one purpose.

Elements:

Extra Degree of Service

An Extra Degree of Service is an educational initiative that prepares and equips all employees of Texas Tech University Health Sciences Center to successfully carry out the commitment of making the lives of those we serve our number one purpose.

 Participants will:

  •   Discover practical ways to consistently practice the TTUHSC commitment, Your Life, Our Purpose
  •  Learn specific ways to make positive connections within TTUHSC
  •    Practice steps to develop professional relationship within and outside of the organization
  •   Realize what is required to achieve success within and outside of TTUHSC

 

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Applicant Tracking System - Posting a Job & Reviewing Applicants

Description:

Learn the basics of posting a job that will attract applicants & Tips and Tricks to choose the best candidate. Learn the ins and outs of posting a job to the new Careers at Texas Tech website

Elements:

Learn the basics of posting a job that will attract applicants & Tips and Tricks to choose the best candidate.
Learn the ins and outs of posting a job to the new Careers at Texas Tech website

You will also learn some basic navigation of the system.

How to navigate the talent record and steps to make the hiring process more efficient. You will also learn some really great features of the new system that will make your job easier


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Applicant Tracking System- Staff Workflow Workshop

Description:

Learn how to move a candidate from Manager Review to Hired.

Elements:

Learn how to move a candidate from Manager Review to Hired.

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Coaching for Improved Performance

Description:

In its simplest form, coaching is the act of helping others to perform better. Sometimes it is focused on helping to correct poor performance or improve existing skills. Other times it is targeted at developing new skills. Whichever the purpose, effective coaching will accelerate the development of employees and move them to higher levels of achievement.

Elements:

In its simplest form, coaching is the act of helping others to perform better.  Sometimes it is focused on helping to correct poor performance or improve existing skills.  Other times it is targeted at developing new skills.  Whichever the purpose, effective coaching will accelerate the development of employees and move them to higher levels of achievement. 

Participants will be ble to:

Identify 3 things an employee needs to be successful at their tasks
Determine the importance of coaching and becoming a coach
Identify whether a situation requires coaching

Learn the steps to 2 different coaching models


9 Step Coaching Model (Supervisor driven)
WIN BIG Coaching Model (Employee driven)

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Communication Strategies

Description:

Have you ever wondered why it seems so difficult to talk with some people and so easy to talk with others? Can you recall an occasion where you met someone for the first time and immediately liked that person? Something about them made you feel comfortable. A major goal of this workshop is to help you understand the impact your communication skills have on other people, and how improving these skills can make it easier for you to get along in the workplace.

Elements:

Have you ever wondered why it seems so difficult to talk with some people and so easy to talk with others?

Can you recall an occasion where you met someone for the first time and immediately liked that person?

Something about them made you feel comfortable.

A major goal of this workshop is to help you understand the impact your communication skills have on other people, and how improving these skills can make it easier for you to get along in the workplace.

 

Objectives:

          Identify common communication problems

          Develop skills in asking questions that give you information you need

          Learn what your non-verbal messages are telling others

          Develop active listening skills

          Create a Personal Action Plan for increasing your communication skills

 

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Conflict Resolution - Special Request Course

Description:

This 1-hour course is set up on an as needed basis and provides tools that will enable participants to constructively deal with conflict. Interpersonal, small group, organizational, and community conflict will be covered within the training.

Elements:

Conflict Resolution- Special Request Course

This 1-hour course is set up on an as needed basis and provides tools that will enable participants to constructively deal with conflict. Interpersonal, small group, organizational, and community conflict will be covered within the training.

Course could include any of the following objectives as needed:

  • ·       Develop an appreciation of the dynamic relationship between conflict analysis and resolution.
  • ·       Gain an understanding of reflective practice in both personal and professional terms.
  • ·       Consider aspects of culture, gender, power, and ethics as they affect both conflict as well as resolution attempts.
  • ·       Practice various conflict resolution techniques.
  • ·       Increase critical thinking abilities.

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Coping with Chaos

Description:

This class will present tools that will enable individuals to cope successfully with everyday chaos

Elements:

This class will present tools that will enable individuals to cope successfully with everyday chaos

Participants will learn the following:

-Defining the Term Chaos
-Identifying Areas of Personal Chaos
-Identifying Common Causes of Chaos
-Examine Practical Tools that Enable Individuals to Successfully Cope with Chaos

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Destination Heart Health

Description:

WOW Presents Nutrition 101 - Destination Heart Health class. Whether you have high cholesterol, high blood pressure or cardiovascular disease runs in your family, this class will cover basics of eating a heart healthy diet.

Elements:

Enter your course Out Line

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Discipline and Doumentation Training for Managers

Description:

This course is designed for those serving in a management role (supervisor and above). The primary goal of this course is to enable participants to identify, assess, communicate and document employee conduct issues according to TTUHSC OP 70.31 Employee Conduct, Discipline and Separation of Employees, in order to reach and maintain a respectful work environment. This course is recommended for all TTUHSC personnel who serve in a management capacity and have any decision-making authority or influence on employees in their department.

Elements:

This course is designed for those serving in a management role (supervisor and above). The primary goal of this course is to enable participants to identify, assess, communicate and document employee conduct issues according to TTUHSC OP 70.31 Employee Conduct, Discipline and Separation of Employees, in order to reach and maintain a respectful work environment.  This course is recommended for all TTUHSC personnel who serve in a management capacity and have any decision-making authority or influence on employees in their department.

Participants will learn to:
Identify behavior that fails to meet conduct or performance expectations
Assess employee issues to determine appropriate action
Effectively communicate to the employee what the issue is and the expectation going forward
Clearly and precisely document the communication with the employee utilizing the Progressive Disciplinary Process

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Eat That Frog

Description:

The key to reaching high levels of performance and productivity is to develop the lifelong habit of tackling your major task first thing each morning. You must develop the routine of "eating your frog" before you do anything else and without taking too much time to think about it. Your ability to select your most important task at each moment, and then to get started on that task and to get it done quickly and well, will probably have more of an impact on your success than any other quality or skill you can develop. Mark Twain once said; "If the first thing you do each morning is to eat a live frog, you can go through the day with the satisfaction of knowing that, that is probably the worst thing that is going to happen to you all day long!"

Elements:

The key to reaching high levels of performance and productivity is to develop the lifelong habit of tackling your major task first thing each morning. You must develop the routine of "eating your frog" before you do anything else and without taking too much time to think about it.

Your ability to select your most important task at each moment, and then to get started on that task and to get it done quickly and well, will probably have more of an impact on your success than any other quality or skill you can develop.

Mark Twain once said; "If the first thing you do each morning is to eat a live frog, you can go through the day with the satisfaction of knowing that, that is probably the worst thing that is going to happen to you all day long!"

In this 2-hour session we'll look at the importance of:

Taking Action Immediately

Developing the Habits of Success

Understanding the Three D's of New Habit Formation

Visualizing Yourself as You Want to Be

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EMP - TTUHSC Equal Employment Opportunity and the Prevention of Sexual Harassment Training (Employee/Resident/Student Version)

Description:

TTUHSC Equal Employment Opportunity and the Prevention of Sexual Harassment Training (Employee/Resident/Student Version)

Elements:


As an EEO/AA employer, TTUHSC will not discriminate in its employment practices due to an applicant’s race, color, religion, sex, national origin, age, disability, genetic information, or status as a protected veteran.


IMPORTANT INSTRUCTIONS – PLEASE READ BEFORE STARTING THIS PROGRAM!!

In order to get the full benefit of this program, you will need the following:

1.      Computer with (i) Sound card AND (ii) Speakers or Headset (if you prefer to listen in privacy).

2.      Adobe Flash Player installed on your computer (Ver. 9 or higher). Click Here if you want to download.

3.      Printer to print your certificate of completion

4. Employees must send  signed copy of you certificate to your local Human Resources Office!


Please Note: If you are a student and are required by your school to take this course you do not need to send your certificate to the HR office.

BEFORE YOU BEGIN:

1.      Your computer must be connected to an operational printer.

2.      Ensure that you have allotted sufficient time (approximately 60 minutes) to complete this program. If you exit prior to completion, the program will not recognize where you stopped. If you need to stop and return later, you can either use your browser book marking feature to mark and return to your stopping point, or jump forward to where you left off by using the menu at the left side of each page.

3.      The presentation may take a few minutes to load depending on your internet connection and computer speed. If you program doesn't load in 15 seconds after you click on your version, please press the F5 button (Refresh) on your keyboard.  Also please note that pop-up blockers will sometimes cause problems with loading this program.  Make sure the pop-up blockers are turned off while watching this program if if does not load.

4.      You must complete the program in its entirety before taking the assessment.


If you have any questions or concerns please contact your local TTUHSC Workforce Education & Development (WED) representative or call WED in Lubbock at 806-743-2865

Please sign in using eRaider to proceed with training. If you do not have an eRaider ID, please call the IT Help Desk at (806) 743-1234.

NOTE TO ALL USERS: If your program doesn't load 15 seconds after the new browser window opens to view the program, please refresh your browser window. This can be done by clicking the refresh button in your browser or pressing the F5 button on your keyboard. Attention FireFox Users – We have noticed that some FireFox users experience the program not loading initially. If this occurs you should refresh your browser window as described above.

If you are using a MAC computer and cannot get the program to load you may click on the Employee Script PDF before taking the test.

 

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Employee Retention-Bloom Where You're Planted

Description:

Workshop is designed to assist employees with finding workplace satisfaction.

Elements:

Workshop is designed to assist employees with finding workplace satisfaction.

Upon successfully completing this course, students will have knowledge of:
" The 5 key messages for finding workplace satisfaction
" The equity they have built in their current job
" How to begin creating a meaningful career pathway by being clear on interests and values
" How to ask for what you really want in your job

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Equipping the Supervisor for Success Module 1 The Role of the Supervisor & HR

Description:

Do you ever feel overwhelmed in your role as a supervisor? Would you like to enhance your leadership skills? Do you want to identify leadership challenges and develop effective solutions?

Elements:

Equipping the Supervisor for Success - The Role of the Supervisor and HR

Module 1 of Equipping the Supervisor for Success.

This class is offered to all TTUHSC supervisors

Do you ever feel overwhelmed in your role as a supervisor?
Would you like to enhance your leadership skills?
Do you want to identify leadership challenges and develop effective solutions?

Participants will:
Examine the role of a supervisor
Identify organizational tools that guide the supervisor for success
Understand Human Resource's role in supporting the supervisor

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Equipping the Supervisor for Success Module 2 Developing Your Team

Description:

Module 2 of Equipping the Supervisor for Success. This class is offered to all TTUHSC supervisors

Elements:

Equipping the Supervisor for Success:  Developing Your Team

Module 2 of Equipping the Supervisor for Success.

This class is offered to all TTUHSC supervisors

Participants will:

  • Learn how to create a vision for your team and put it into action
  • Discover how to create your team’s mission and vision statements
  • Understand how to discover your employee’s strengths and more!

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Equipping the Supervisor for Success Module 3 Job Documentation & Recruiting

Description:

Module 3 of Equipping the Supervisor for Success. This class is offered to all TTUHSC supervisors

Elements:

Equipping the Supervisor for Success- Job Documentation & Recruiting

Module 3 of Equipping the Supervisor for Success.

This class is offered to all TTUHSC supervisors

Participants will :

  • Examine the importance of job documentation.
  • Become familiar with critical sections and elements of the Position Description.
  • Discover the job posting process for Kenexa/Brassring.
  • Learn effective recruitment and advertising strategies using the Position Description.

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Equipping the Supervisor for Success Module 4 Interviewing & Selection

Description:

Module 4 of Equipping the Supervisor for Success. This class is offered to all TTUHSC supervisors

Elements:

Equipping the Supervisor for Success Module 4  Interviewing and Selection

Participants will:

  • Learn what tools should be used to assess the applicant pool
  • Discover how to develop an effective interviewing process
  • Determine which regulations, rules, laws and operating polices are applicable
  • Gain the skills to recognize and handle red flagsEnter your course Out Line

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Estate Planning Financial Wellnness

Description:

Estate Planning Financial Wellness Session

Elements:

Estate Planning Financial Wellness Session

Some topics that will be covered include:


1.    Ancillary Documents: Powers of Attorney for Financial and Health Care, Living Will
2.    Beneficiary Designations
3.    POD and TOD Account Designations
4.    How to work with an attorney to complete your ancillary documents
5.    How to complete your personal information and records organizer workbook

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Facing Forward

Description:

This class will provide tools to help individuals to focus on a vision for their future and identify the steps to take in order to achieve that vision.

Elements:

This class will provide tools to help individuals to focus on a vision for their future and identify the steps to take in order to  achieve that vision.

Objectives include:

Understanding the importance and need for a personal vision
Identifying your personal vision
Identifying individual steps to achieve your vision
Overcoming past regrets and fears of the future that would block your vision
How to move toward your vision today

 

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FML - Employee Workshop

Description:

The agenda is: • Understand issues with FMLA Leave, • Review proposed changes to FMLA Leave policy and process, • Review FMLA regulations, compliance and procedures.

Elements:

 The agenda is:
•    Understand  issues with FMLA Leave,
•    Review proposed changes to FMLA Leave policy and process,
•    Review FMLA regulations, compliance and procedures.

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FML-Supervisor Workshop

Description:

FML Supervisor Workshop

Elements:

FML Supervisor Workshop

The agenda is:

·        Understand  issues with FMLA Leave,

·        Review proposed changes to FMLA Leave policy and process,

·        Review FMLA regulations, compliances and procedures.

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Fraud Prevention

Description:

This workshop will help participants learn about common fraud schemes facing Universities, how 'red flags' of fraud can be used to aid in the University's fraud prevention efforts, understand internal controls and how to effectively balance risks and controls. Participants will be provided with information to help identify, detect and prevent fraud during the normal course of their job duties.

Elements:

This workshop will help participants learn about common fraud schemes facing Universities, how 'red flags' of fraud can be used to aid in the University's fraud prevention efforts, understand internal controls and how to effectively balance risks and controls.  Participants will be provided with information to help identify, detect and prevent fraud during the normal course of their job duties

Participants will also learn what controls can be put in place to prevent the occurrence of fraud in their department.  A portion of the workshop will address specific controls and institutional requirements related to cash handling including receipts processing, deposit preparation, and safeguarding of funds. 

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Identifying and Defining an Effective Team

Description:

During this 2 hour workshop, participants will learn to identify and define an effective team.

Elements:

During this 2 hour workshop, participants will learn to identify and define an effective team. 


By the end of this workshop, participants will:

·         Discover the difference between a group of people and a team.

·         Determine why a team is necessary

·         Learn about the different team models

·         Discuss what successful teams have

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Identity Theft Workshop

Description:

Short class that will teach participants about identity theft. A fun and easy way to protect yourself!

Elements:

Identity Theft Workshop

Short class that will teach participants about identity theft. A fun and easy way to protect yourself!

Participants will: 

Learn how to  protect themselves from the devastating effects of ID theft.

Be Introduced to the six major types of identity theft

Learn how to better protect personal information.

Learn about restoration services and credit monitoring plans.