ConnecTech
Luminis Content Management System - LCMS
Overview
The Luminis Content Management System (LCMS) is a SunGard software product that was implemented as part of the Texas Tech University System ConnecTech initiative. LCMS is meant to improve the efficiency and effectiveness managing the static content within the web environment. LCMS provides an institutional tool for managing web templates, documents, navigation, and maintaining the consistency and quality of the institutional web.
With LCMS, more users are able to keep content up to date through a system that is relatively easy to navigate. It provides users the ability to make changes, add and delete web content on their own with little or no involvement from IT.
Use at TTUHSC
TTUHSC uses LCMS to manage and store static web pages and all the elements associated with them. Through the use of a web browser, faculty, staff and student content contributors are able to publish web content at the department or office level without any technical programming knowledge. The LCMS improves content control by providing processes and workflow to help create, manage, publish, and archive information on the TTUHSC website.
Once a web site is in LCMS, the responsibility for maintaining the web content is turned over to the staff that have been designated as content contributors or managers. Content contributors create or edit content in the system. The work can be self-assigned or may be in response to a workflow task that has been assigned to them. Content contributors add elements directly to web pages that are managed by templates that control the information that the page can contain. All items submitted by a content contributor, must be reviewed by a content manager prior to it being published to the web. Content managers create content in the system, initiate workflows that govern content creation, approve content. For example, a content manager may initiate a workflow that directs members of their staff to update the professional bios and job descriptions that are part of each employee's departmental information page managed by the system. Once a staff member (content contributor) has updated the information, the content manager can verify the accuracy of the job description and then approve the content so that it can be promoted and published to production.
Information Technology is responsible for:
- Maintaining the site templates and shared components (i.e., global navigation, etc.) within LCMS.
- Providing LCMS support to the users of the system.
- Training the various departments on use of templates, designing, publishing, and maintaining web pages within the LCMS while following TTUHSC policies and guidelines.
- Working in close collaboration with the various departments to migrate into LCMS those departmental web pages not currently in the system. This includes:
- Defining and setting up approval work flows for each site.
- Defining the site structure.
- Maintain the access permissions for content contributors and content managers within LCMS.
- Monitoring LCMS for availability and if issues arise, either troubleshooting or communicate those issues to SunGard or TTU System Technology Operations and Systems Management.
IT also maintains an LCMS help web site (http://www.ttuhsc.edu/it/lcms) for purposes of providing general information, layout guidelines, components, and the TTUHSC page layout elements.