Help Desk
Supported Hardware & Software
Please contact us for assistance at (806) 743-1234 or ITSolutions@ttuhsc.edu. We will be happy to assist with your new purchases and with any upgrades or migrations to supported software.
- Please Note:
- The supported Microsoft products listed are available through the Microsoft Enrollment for Education Solutions. See your departmental administrator or visit us at http://www.ttuhsc.edu/it/mca for details.
| SUPPORTED | MAY REQUIRE 3RD PARTY SUPPORT |
|---|---|
| OPERATING SYSTEMS | |
| Microsoft Windows 7 | Microsoft Windows Vista * |
| Microsoft Windows XP Professional | |
| E-MAIL PROGRAMS | |
| Microsoft Outlook 2010 | |
| Microsoft Outlook 2007 | |
| MICROSOFT OFFICE PRODUCTS | |
| Microsoft Office 2010 | |
| Microsoft Office 2007 | |
| OTHER SOFTWARE PRODUCTS | |
| McAfee VirusScan Enterprise 8.8i | McAfee Virus Scan Plus |
| Adobe Acrobat 9 or above | McAfee Internet Security |
| Adobe Reader 9 or above | Norton AntiVirus |
| Microsoft Internet Explorer 8 | Norton Internet Security |
| IDXTerm Terminal Emulator | PowerChart and MedView (other than installations) |
| IDX (GE Centricity) | |
| PowerChart and MedView (Cerner) (installation only) | |
| Mozilla Firefox | |
| Adobe products (other than Acrobat or Reader) | |
* Information Technology offers limited support for Microsoft Windows Vista and related applications. Click Here for more information and a list of software application and services both supported and not supported by Windows Vista.
| SUPPORTED |
|---|
| OPERATING SYSTEMS |
| Mac OS X 10.6 Snow Leopard, 10.7 Lion and 10.8 Mountain Lion |
| E-MAIL PROGRAMS |
| Outlook 2011 |
| Apple Mail |
| MICROSOFT OFFICE PRODUCTS |
| Microsoft Office 2011 For Mac |
| OTHER SOFTWARE PRODUCTS |
| McAfee VirusScan For Mac |
| Safari |
| Mozilla Firefox |
| Adobe Acrobat 9 or above |
| Adobe Reader 9 or above |
| Adobe products (other than Acrobat or Reader) |
| SUPPORTED | MAY REQUIRE 3RD PARTY SUPPORT |
|---|---|
| Dell ** | HP/Compaq |
| Apple | Toshiba |
| Sony |
** Dell computers, software, and peripherals are available to TTUHSC departments, faculty, staff and students at discounted prices. For more information, please contact your departmental administrator, the IT Solution Center or visit http://www.ttuhsc.edu/it/dell.