IT Solution Center
For Faculty and Staff
Welcome Faculty and Staff! The ITSC is a one-stop solution gateway for your technical
needs. Do you need to request IT services? Please use the links below for more information
or to request assistance. You may also contact the IT Solution Center or regional
IT listed below. The ITSC hours of operations are 8:00 a.m. - 6:00 p.m. CT, Monday
- Friday, and is located on the 1st Floor of the Preston Smith Library in Suite 160
on the TTUHSC Lubbock campus.
Please utilize the following resources to direct you to the best support
IT Solution Center contact information:
Technicians are available at the following campuses Monday through Friday from 8 a.m.
- 5 p.m. to answer any technical questions or concerns you may have.
To check the status of a current IT service request
1. Visit STARS or type into your browser http://www.ttuhsc.edu/it/stars.
2. Type in your log-in information.
3. Click current requests.
4. Find your work order number and see progress.