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Lync 2010 Help and Training

Set General options in Lync 2010 Attendee

You use the General options to specify formatting for all your instant messages and other overall settings for Microsoft Lync 2010 Attendee communications software.

What do you want to do?

View General options


To view General options, do one of the following:

  • Before you join a meeting, click Start, click All Programs, click Microsoft Lync 2010 Attendee, and then click General.
  • When you are in a meeting, click the Options button at any time, and then click General.
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Set instant message options


To set instant message options, in General options, under Instant messages, do any of the following:

  • To show emoticons in instant messages, under Instant messages, in General options, select the Show emoticons in instant messages check box.
  • To display the graphical equivalents of emoticons, instead of emoticons, clear the Show emoticons in instant messages check box. For example, a graphical equivalent of the smiley emoticon is the key combination : )
  • To use different background shading when the writer changes, select the Show an alternating background code for messages in the conversation check box.
  • To change the font of the text that you type in instant messages, click Change Font. In the Change Font dialog box, select a font, style size, font effects, color, and/or script, and then click OK. You can also temporarily change font settings by clicking the Font button in the lower right corner of the Conversation window.
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Set quality options


If your organization has enabled Microsoft Customer Experience Improvement Program (CEIP), you can choose to participate by selecting the Allow Microsoft to collect information about how I use Lync Attendee check box, in General options, under Quality. If you participate in CEIP, your computer or device automatically sends information to Microsoft about how you use certain products. Information from your computer is combined with other CEIP data to help Microsoft solve problems and to improve the products and features that customers use most often.

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Understand the logging options


Logs are used by support team to collect, analyze, and save data. In Microsoft Lync 2010 Attendee, any logs that are created are used to troubleshoot issues on your computer. If you’re interested in knowing what type of information is collected in logs and what that information is used for, in General options, under Logging, click the Learn More link.

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