| | The Technology Services department of the Information Technology Division provides the institution with support services in the areas of PC support, server administration, networking, data storage, and systems management. The scope of services include: - Providing and supporting an ATM-wide area data network that supports all regional campuses and outlying clinics.
- Providing and supporting a high speed ATM or Gigabit Ethernet network infrastructure at all campus locations.
- Providing institutional support for over 4,000 personal computers and terminals across all campuses through telephone support and actual hands-on repair and replacement. This covers both hardware and software.
- Providing access to computer-based training on software programs and other technologies for students, faculty and staff.
- Providing and supporting Institutional data file storage, printing services, and e-mail services.
- Providing essential backup services of Institutional data.
- Providing support, maintenance and backup of departmental servers.
- Providing the institution with electronic security protection from outside intrusions and computer virus attacks.
- Providing and supporting Internet connectivity, including network connectivity on-site at each campus, dial-up services and remote Virtual Private Networking (VPN).
- Providing video teleconferencing services in support of Institutional needs in the areas of distance learning, telemedicine, and general business activities. This includes management and technical support on all HSC campuses, for videoconferencing network operations, equipment maintenance, event scheduling, technical research and development, videoconferencing facility design, and customer technical support.
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