Prescription Assistance Program
FAQ - Frequently Asked Questions
What is the Prescription Assistance Program?
- Assists eligible uninsured/low income and elderly patients with medications
- Program coordinator helps patients apply to Pharmaceutical companies to receive free or reduced price medications
What can I do if I can't afford my medications?
- Visit with your health care provider; let your provider know that you are having financial difficulty paying for your long term medication(s).
- Ask for a referral to the program or call the Prescription Assistance Coordinator at (806)743-9355.
How do I know if I am eligible for Prescription Assistance?
- Call the Prescription Assistance Coordinator; you will be asked several questions to determine your need for Prescription Assistance.
How long does it take to determine my eligibility and receive the medication(s)?
- 4 to 6 weeks once you have completed/submitted the necessary application(s) to the Prescription Assistance Coordinator.
- The application(s) will be forwarded to your provider for his/her signature and written prescriptions. Once this process has been completed the Prescription Assistance Coordinator will mail/fax the entire application(s) to the appropriate Pharmaceutical company.
- If you meet the Pharmaceutical company eligibility guidelines, you can expect to receive your medication in approximately 4 to 6 weeks.
Where do I pick up my medications?
- At your Provider's office, the Pharmaceutical company sends your medication(s) directly to the provider's office, some send them to your home or allow you to pick them up at the pharmacy; depends on the medication.
- The Prescription Assistance Coordinator will send you a letter in the mail notifying you that your medication(s) have been received.
- The letter will indicate the dates and times that you may pickup your medication.
How long will I be eligible to receive my medications?
- One year as long as you are eligible, application renewal is due every year depending upon your financial situation and prescription coverage.
Do I have to pay for this service?
- No, this service is free and available for adults and children.
- For more information call the Prescription Assistance Coordinator at (806)743-9355