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Student Health Services

Frequently asked questions regarding fees for medical services

1: What do students get for the Medical Service Fee they pay each semester?

2: I waived my Medical Service Fee – do I have to pay it to use Student Health?

3: How does pricing differ for students with insurance and students without insurance?

4: Can I receive services at the Student Health clinic if I don’t have insurance?

5: Will Texas Tech accept my insurance?

6: Do I need to change my Primary Care Physician (PCP) with my insurance carrier?

7: How much will my visit cost?

8: What documents do I need to bring when I come in for an appointment?

9: How do I pay for services?

10: I have a question that is not answered here. Where can I get an answer?


1: What do students get for the Medical Service Fee they pay each semester?

      1: Our insurance billing model was designed to ensure that all students, regardless of insurance coverage, receive substantial benefits based on payment of the Medical Service Fee. These benefits include:

2: I waived my Medical Service Fee – do I have to pay it to use Student Health?

      2: Yes; payment of the Medical Service Fee is required to receive care at Student Health. The Medical Service Fee covers many of our services completely and substantially subsidizes cost of the others. You can elect to pay the Medical Service Fee at the time of your appointment.

3: How does pricing differ for students with insurance and students without insurance?

      3: If you are covered by the Texas Tech Student Health Insurance Plan (Academic Health Plans), copayment for provider services at Student Health is waived. Additional costs associated with your visit (flat fees for labs & radiology or provider services not covered by $20 provider fee) will be billed to AHP Insurance with no deductible. Cost of medications administered in our clinic, including immunizations, that are not covered by AHP insurance will be posted to your Student Business Services Tuition and Fee statement following your visit.

            If you are covered by a commercial health insurance plan, copayment for provider services at Student Health is covered by the Medical Services fee. We will file a claim for payment for additional provider services and medications, including immunizations. If payment is denied by your insurance because the service is not covered, we will apply the self-pay discount of 60% to the fees and post to your Student Business Services Tuition and Fee statement. Cost of medications administered in our clinic, including immunizations, that are not covered by your insurance will be posted to your Student Business Services Tuition and Fee statement following your visit. Flat fees for labs ($10-$50) and radiology ($10) will be posted to your Student Business Services Tuition and Fee statement following your visit.

            If you do not have insurance, you will be charged a $20 fee for provider services at the time of visit. You can pay that $20 with cash, check, credit card, debit card or we will post a minimum of $20 to your Student Business Services Tuition and Fee statement. You will receive a 60% discount on fees for provider services not covered by the $20 fee. Any additional costs associated with your visit (provider services, flat fees for labs ($10-$50) and radiology ($10) or the cost of medications, including immunizations, administered in our clinic) will be posted to your Student Business Services Tuition and Fee statement following your visit.

4: Can I receive services at the Student Health clinic if I don’t have insurance?

     4: Absolutely. Students who are not insured pay a minimum of $20 for most provider services and are eligible for a 60% discount on fees for provider services not covered by the $20 fee. All students receive substantial benefits for the Medical Service Fee. Any additional costs associated with your visit (provider services, flat fees for labs ($10-$50) and radiology ($10) or the cost of medications, including immunizations, administered in our clinic) will be posted to your Student Business Services Tuition and Fee statement following your visit.

      Please note: Student Health Services urges all students to purchase health insurance. We work with uninsured students who are unfortunately forced to leave school because they cannot afford both the medical costs associated with an accident or serious illness and their educational costs. We consider health insurance as a form of protection for the significant financial investment you are making in your education. Consider purchasing the student health insurance plan for Texas Tech students.

5: Will Texas Tech accept my insurance?

      5: Our clinic accepts many private insurance plans. It is your responsibility to check with your individual carrier for coverage specifics and requirements while you are attending Texas Tech. We will file a claim with your insurance carrier, but with hundreds of plans from across the United States we do not have resources to verify coverage and requirements for every student.

6: Do I need to change my Primary Care Physician (PCP) with my insurance carrier?

      6: Our providers are enrolled in many private insurance plans. It is your responsibility to check (via customer service telephone line or website) with your individual carrier for specific requirements regarding your Primary Care Physician designation. If your carrier does require you to change your PCP to cover services at Student Health Services, please click here for a list of our providers. We are a group medical practice; designating any one of our providers as a PCP will ensure coverage when you are seen in our clinic.

7: How much will my visit cost?

      7: The Medical Services Fee covers a substantial portion of your medical care at Student Health Services as in any medical clinic, costs can vary widely depending on services your provider believes necessary to appropriately treat you. During your visit you can discuss your treatment plan and cost concerns with your provider or nurse. Please reference FAQ on How does pricing differ for students with insurance and students without insurance? for additional information.

8: What documents do I need to bring when I come in for an appointment?

      8: Please bring your Texas Tech identification card, a copy of your insurance card if you have coverage, and your prescription coverage card if you plan to utilize our pharmacy.

9: How do I pay for services?

      9: If you do not have insurance, you will be charged a $20 fee for provider services at the time of visit. You can pay that $20 with cash, check, credit card, debit card or we will post a minimum of $20 to your Student Business Services account. Any additional costs associated with your visit (flat fees for labs ($10-$50) and radiology ($10), provider services not covered by $20 provider fee, or medications, including immunizations) will be posted to your Student Business Services account following your visit. Please visit http://www.depts.ttu.edu/studentbusinessservices/eBill-payment/process.php for information on the Student Business Services eBill payment process.

           If you have insurance, we will file a claim for payment for provider services and medications. If payment is denied by your insurance because the service or medication is not covered, we will apply the self-pay discount of 60% to the fees and post to your Student Business Services account. Flat fees for lab and x ray will be posted to your Student Business Services account following your visit. Please visit http://www.depts.ttu.edu/studentbusinessservices/eBill-payment/process.php for information on the Student Business Services eBill payment process.

10: I have a question that is not answered here. Where can I get an answer?

      10: Click here to email an administrator who is happy to assist you. Or call 806.743.2860 Monday through Friday between the hours of 8 a.m. and 5:30 p.m. CST.

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