TTUHSC F. Marie Hall Institute for Rural Health
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Staff & Contact Information

Debbie Voyles
Director of Telemedicine (Bio)
Laura Lappe, CTC
Melanie Clevenger, CTC, CAP
Elizabeth Petersen

 Mailing Address:

Texas Tech University Health Sciences Center
Telemedicine Department
3601 4th Street STOP 9416
Lubbock, Texas 79430-9416

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Phone: (806) 743-4440
Fax: (806) 743-4010

Please contact the Telemedicine Office
if you are interested in a Video Conference call.

Debbie Voyles, MBA

Debbie Voyles is the Director for Telemedicine at Texas Tech University Health Sciences Center, which is part of the F. Marie Hall Institute for Rural and Community Health. Debbie has been a part of the Telemedicine program since August 1998 where she started as an intern while working on her master’s degree.  Upon completion of her internship she was asked to become a part of the department and started in May 1999 as the clinic coordinator.  As clinic coordinator she was responsible for scheduling all patients being seen.  At that time there was only one community based site and twelve correctional based sites.  While clinic coordinator, she sat in on over 4200 consults, working directly with the physicians and patients.  From this she gained valuable knowledge on the types of services that could best be provided by telemedicine.  In November 2003 she became the assistant director taking over more of the day to day operations of the department.  As assistant director she continued to increase the number of consults provided in both the correctional and community based clinics as well as adding additional sites.  In May 2007 she took over as director of the department where she is responsible for the management and operations of the Center for Telemedicine. Debbie is responsible for the development and implementation of the strategic plan for the department.  Since she has been a part of the Telemedicine program, the department has focused more attention to reaching rural communities.  There have been 10 community based sites added since 1999 and the number of consults has increased 380%.

She has been given the task to expand telemedicine services in West Texas as well as develop new clinic sites.  This process involves community assessments, looking for funding options for these communities, and obtaining commitment from physicians to see these patients.  

In 2007 Debbie was appointed to the Telemedicine Advisory Committee, which was put together by the Texas Health and Human Services Commission. She was elected as Vice-Chair of the committee by the other members.  As part of this committee her focus has been looking for ways to expand telemedicine usage to rural communities and providing better reimbursement from Medicaid for the services provided.  In addition to this committee she is actively involved in the American Telemedicine Association where she participates in several special interest groups.

Debbie holds a Bachelor of Science degree in Business Administration from Lubbock Christian University and a Master of Business Administration with a certification in Health Organization Management from Texas Tech University.  She has authored and co-authored several articles on telemedicine as well as presented information about different aspects of telemedicine at several conferences.


Laura Lappe

Laura Lappe

Laura Lappe is the Associate Director for the Center of Telemedicine at Texas Tech University Health Sciences Center, part of the F. Marie Hall Institute for Rural and Community Health. Laura came to Telemedicine in 2009 after spending 3 years in the TTUHSC Contracting Office and 11 years with TTUHSC Correctional Managed Health Care TTUHSC as the contract coordinator working with the department charged with the delivery of health care services in a unique West Texas environment. After serving as Clinic Coordinator for three years in the Telemedicine program, Laura became Associate Director in December 2012.

Prior to working for TTUHSC, she was a U.S. Army non-commissioned officer working as a legal NCO.  Upon discharge, Laura obtained an Associate’s degree in Legal Assistant studies from South Plains College and Bachelor’s of Science in Organizational Management from Lubbock Christian University.

A native of Louisiana, Laura enjoys life in Lubbock with her husband and two children who all enjoy camping, gardening, cooking, and Texas Ranger baseball. As an active member of the community, Laura serves on the Parent Advisory Council of Project C.A.S.E., a grant-based project of The Burkhart Center for Autism Education and Research; serves as Membership Director and Media Relations for the West Texas Running Club; and is active in her daughter’s Girl Scout troop activities.


Melanie Clevenger, CAP

Melanie began her career at Texas Tech University Health Sciences Center’s F. Marie Hall Institute for Rural and Community Health as the Administrative Assistant for the Telemedicine program in 2005.  She is now the Analyst for the TexLa Telehealth Resource Center, a federal grant program whose mission is to improve existing and increase the number of telemedicine programs in Texas and Louisiana.  Melanie served as the Vice President for the TTUHSC Staff Senate for two years and has also been involved with the International Association for Administrative Professionals (Amarillo Chapter) where she earned the prestigious rating of Certified Administrative Professional (CAP).  Melanie has worked in an administrative/managerial capacity in various industries since 1985, but states that working in the telemedicine industry has been the most rewarding.

Melanie shares her life with her beautiful daughter and many friends.  In her “spare” time, she enjoys spending time with her family, is involved with her daughter’s Band Boosters, enjoys various crafts, and watching college football and basketball.


Elizabeth Petersen

Beth is the Administrative Assistant for Telemedicine at Texas Tech University Health Sciences Center. Originally, from Savannah, Georgia, Beth relocated to Lubbock from Reno, Nevada. Her education includes a Bachelor of Fine Arts in Graphic Design from Savannah College of Art and Design, and a Master’s of Science in Administration of Justice and Security from the University of Phoenix. In her spare time, she enjoys performing in community theaters, and aspires to perform as a stand-up comic.