TTUHSC Office of Institutional Compliance
HomeBilling Compliance

Billing Compliance

Our Billing Compliance program continuously assesses the effectiveness and quality of the clinical practices to verify compliance with coding and billing standards in accordance with private payer, state and federal billing standards by conducting monitoring and auditing activities.  We operate with the understanding that TTUHSC faculty and staff want to provide quality health care that is accurately documented and billed.  Billing Compliance will promote a collaborative and supportive environment between and among ourselves and the clinical departments we assist.

The Billing Compliance goal is to reduce the submission of improper health care billing claims by TTUHSC.  Our program does this by using problem solving skills to provide options and alternatives to support proper billing and providing accurate, concise and current information and advice to TTUHSC clinical departments.

   Billing Compliance Plan
   Billing Compliance Quick Tips


If you have any questions and would like additional  information on Billing Compliance, you may contact your respective regional Billing Compliance Directors and/or their staff.

Billing Compliance Director Contact Information

Corlis Norman, MAM, RHIT, CCS-P, CCS
Lubbock Billing Compliance Director
806-743-1634

Teri Murphy, CPC, CPC-I, CMOM, CMIS, CMC
Amarillo Billing Compliance Officer
806-356-4676

Melissa 'McCall' Castracane, CPC
Permian Basin Billing Compliance Director
432-703-5160

Gail Hayden, BBA, CCS-P
El Paso Billing Compliance Director
915-215-4454


Billing Compliance Staff Contact Information

Graciela Cowan, CPC
Lubbock Senior Billing Analyst
806-743-1632

Daisy Moran, CCS-P
El Paso Senior Billing Analyst
915-215-4454

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