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Luminis Content Management System

Frequently Asked Questions

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How To

How do I request training for Luminis?
How do I login to Site Studio?
How do I edit a page in Site Studio?
How do I import files into Site Studio?
How do I create hyperlinks in Site Studio?
How do I insert a table into my page?
How do I insert a row into a table that is already on the page?
How can I update an image or pdf without deleting it and re-importing it? (Checkout/Checkin)
How do I roll back to a previous version of a page if I need to?

How can my department use the system to publish to the server?
How do I roll back to IE8 from IE9?
How do I roll back to a previous version of Java?

General

What is Luminis?
What is ConnecTech?
What do you mean ‘Your content, your way’?
Are departments required to use Luminis?
Who can I contact about getting more information about Luminis?
Who can I contact about getting access to Luminis?
Can the new templates be used with this system?
Can we import our existing site into Luminis CMS, or will we have to start over?
Is there a user’s guide for Luminis?
I have questions about TTU/HSC Identity Guidelines.

Technical

I don’t have access to a subsite that I should. What should I do?
What if I want a slideshow or photo gallery on my page?
What file types can be used in the Luminis CMS?
What are the naming standards used in the Luminis CMS?

Troubleshooting

I don’t have a submit link beside a file I just imported.
I am getting email notifications that I have files in my webview that are about to expire. What do I need to do?
I can not find the adobeFieldset to insert on my page. Where was it again?
I am getting errors when trying to import, checkout, or edit files.
The text on my page is not formatting correctly. How do I fix that?
I need to roll back to a previous version of Java.  How do I do that?

How To

How do I request training for Luminis?

In order to request training for LCMS, go to the following URL, fill out and submit the form.
LCMS Training Request

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How do I login to Site Studio?

How to video
Steps

  1. Open your Internet browser.
  2. Enter the URL for the machine upon which the Site Studio is hosted. https://lcms.ttu.edu/lcms/
  3. From the login menu, enter your Login Name and Password.
  4. Click the Site Studio Entry Point.
  5. Click Login.
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How do I edit a page in Site Studio?

How to video
Steps

  1. Click the Edit button to the right of the page you would like to edit.
  2. Make changes to the page as desired.
  3. Click Save.

To view the changes you have made:
  1. Click the View button or the page name.
  2. Make sure changes are made
  3. Click Cancel.
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How do I import files into Site Studio?

To import a file to site studio, follow the steps below:

  1. Navigation to the folder that you want to import the file to.
  2. Click on Import in the upper right hand corner of the screen.
  3. Add the file(s) to import by either clicking on Add Files and choosing your file(s), or drag and drop the file into the Selected Files/Folders box. Click Next.
  4. On the Object Definition screen, name your file according to the naming standards. (all lowercase, no special characters with the exception of _ underscore, or - hyphen, and no spaces. If you have spaces, LCMS will insert an _ (underscore) in all the spaces.) Make sure you select SCT Web Document (sct_web_document) from the TYPE dropdown list. The format should reflect the file type. Set Active and Expiration dates if desired. Click on Finish or Next if you are importing multiple files.
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How do I create hyperlinks in Site Studio?

To create a hyperlink on your page in Site Studio, follow the steps below:

  1. Edit the page that you want to insert the hyperlink on.
  2. Click on the Insert Hyperlink widget.  (It's the one that looks like a chain link.)
  3. When the insert hyperlink box pops up, navigate through the folders to find the file you want to link to.  If the link is external, (not in lcms), type in the URL of the page you want to link to. 
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How do I insert a table into my page?

From the wysiwyg editor, follow the steps below:

  1. Place your cursor on the page where you want to insert the table. Click on the insert table widget in the editor.
  2. Choose the number of rows and columns for you table.
  3. Set the remaining options for the property values.
    1. Table Properties
      1. Table Width: The width that the table is going to take up in the content area of the page.
      2. Border Width: 0 = no border. A number in this area will produce a border with the thickness of the border increasing as the number increases.
      3. Table Alignment: Left, Center, and Right based on preference.
    2. Row/Column Properties: Sets the column width and row height by percentages based on preference.
    3. Cell Properties: Sets padding and spacing for the cells, along with the vertical alignment.
    4. Color Properties: Sets the background and border colors.
    5. Table Caption: Sets the caption for the table if desired.
  4. Captions for rows and column can be set under the Table Accessibility tab.
  5. Click Ok

How do I insert a row into a table that is already on the page?

How to video
Steps

  1. Right-click the row by which you would like to insert a row.
  2. Navigate to Table, then Insert Row
  3. Choose the location (above or below your mouse click)
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How can I update an image or pdf without deleting it and re-importing it?

In order to update a file that has been imported into Site Studio without changing the Documentum ID so you do not have to relink it, follow the steps listed below:

  1. In site studio, click on the Checkout link beside the file you want to update. This will run a script to copy the file to your C drive. Depending on what operating system you are running, the file will be in one of two places:
    1. If you are running Windows XP, look in C:\\Documents and Settings\eRaider ID\Documentum\Checkout\
    2. If you are running Windows 7, look in C:\\Users\eRaider ID\Documentum\Checkout\
  2. Replace the file you checked out from Site Studio with the new updated file. It is very important that the new file name is identical to the one that has been checked out.
  3. Click on Checkin in Site Studio, and then Submit and approve as normal.
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How do I roll back to a previous version of a page if I need to?

In order to roll back to a previous version of a page or object, follow the steps below:

  1. Click on the More link beside the file you want to roll back.
  2. From the dropdown menu, hover over View, then click on versions.  This will bring up a list of all the versions of the file.
  3. Find the file you want to be the current WIP version.  You can either click on the properties icon to find the last modified date, or you can click on the view link to actually see the content in the file.
  4. Click on More beside the version you want to be the current WIP version.
  5. From the dropdown menu, hover over Document and then click on Make WIP Version.

Using the breadcrumbs, go back to your webview and then you can edit the current WIP version of the file.

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How can my department use the system to publish to the server?

Once migration to the new system is complete, you will be set up to publish to the production server through a series of steps.

Steps for Site Studio

  1. Save changes to your document
  2. Open a new browser and make sure that your content is rendering correctly by checking the Test Server (http://wip.ttuhsc.edu/<yourURL>). Content might take up to 20 minutes to post to the Test Server.
  3. In Site Studio, click the Submit button
  4. If you are a Content Manager, you will need to go to your Inbox (upper left – tab) and Approve the changes.
  5. Click the Accept button — You’re accepting the change
  6. Click the Forward button — This tells the server that it’s ready to be published
  7. Depending on the server, you will be able to view your changes within 20 minutes.
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I want to roll back to IE8 from IE9; How do I do that?

In order to roll back to IE8 from IE9, follow the steps outlined below. If you do not have administrator rights for your machine, please call the IT Solutions Center at 806.743.1234.

  1. Open up the Control Panel
  2. Select Programs and Features. (May be called Add/Remove Programs for older versions of Windows.)
  3. Select View Installed Updates in the left pane
  4. Right-Click on Windows Internet Explorer 9. (Will be in the Microsoft Windows section of the updates.)
  5. Select Uninstall and follow the on-screen instructions.
  6. Restart your computer when prompted.

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General

What is Luminis?

Luminis was purchased from SunGard Higher Education as part of the joint venture, ConnecTech, which includes a Portal and a Content Management System. Luminis Content Management System, often referred to as LCMS, decentralizes and streamlines the creation and management of campus Web content and other digital assets. Its powerful but easy-to-use tools help those most responsible for campus information deployment – non-technical department personnel, faculty, administrators, and group leaders – to generate content according to standardized processes, policies, and design.

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What is ConnecTech?

ConnecTech is a joint venture between Texas Tech University and Texas Tech University Health Sciences Center over the next 3 years to replace and upgrade our legacy administrative computer applications used by students, faculty, and staff with a newer suite of products. The current administrative applications that will be replaced are TechSIS and Financial Aid (Student systems), TechFIM (Financial Accounting system), TecHRIS (Human Resource system), TechPAY (Payroll system) and the Budget Systems.

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What do you mean ‘Your content, your way’?

Gone are the days of sending in content to be added to the Web and waiting for the results to appear. With Luminis, you are responsible for your own content. The ‘when’ and ‘what’ happens at your fingertips.

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Are departments required to use Luminis?

Currently, the IS department is working on migrating the remaining websites to Luminis CMS. Although departments are not required to use LCMS, it is highly recommended. Content can be managed without former knowledge of xhtml.

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Who can I contact about getting more information about Luminis?

TTUHSC:
General questions: IT Solutions Center – 743-1234
Migration questions: LCMS Support – 743-1500

TTU:
General questions: IT Help Desk – 742-4357
Migration questions: Carlene Kelly – 742-1650

Luminis CMS User’s Guide

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Who can I contact about getting access to Luminis?

Your Content Manager for your area will be able to get you access to specified areas in the system. Content Managers can contact the IS department (743-2870) for changes in permissions.

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Can the new templates be used with this system?

The way Luminis is set up is so that the new templates are inherent in the system. This means that you don't really have to think about the style of your pages because the system does it for you automatically. Luminis is designed to take the brunt of the work off of the end user. All you have to do is come up with your content.

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Can we import our existing site into Luminis CMS, or will we have to start over?

The university is moving toward a common look and feel throughout all pages. If your current pages are consistent with the new look and feel, migration of your content to Luminis should not be difficult. If you are doing the migration within your department, here is a great guide to help you along.

If, however, your content is not consistent with the new look and feel, you will need to contact the IS department so that they may help you plan your migration to the new look.

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Is there a user’s guide for Luminis?

Yes. User’s Guide

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I have questions about TTU/HSC Identity Guidelines.

TTUHSC Identity Guidelines FAQ page

TTU Identity Guidelines FAQ page

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Technical

I don’t have access to a subsite that I should. What should I do?

Permissions to Luminis subsites are managed on a site by site basis. It is possible that permissions were not set up properly for your subsite. If you feel this is the case, please contact LCMS Support.

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In order to have a slideshow or gallery on your page, Information Services will need to set up the proper folders and components. The basic principles are:

Slideshow

  1. The javascript file has the links to the images that you want in the slideshow in the file. Make sure your images are web ready and the proper size before importing them into Site Studio. Also, make sure that all images are the same size for the slideshow. Otherwise the text might jump around on the page.
  2. The component points to the javascript file in the scripts folder. Within the component there are also several options that can be changed.
    //new fadeshow(IMAGES_ARRAY_NAME, slideshow_width, slideshow_height, borderwidth, delay, pause (0=no, 1=yes), optionalRandomOrder)
    new fadeshow(fadeimages, 300, 200, 0, 6000, 1, "R")
    For example, in the above array, the array_name is fadeimages, the width and height are 300x200, borderwidth is 0, (none), delay is 6000, pause is yes, and order is random.
  3. Once all pieces are in place, insert the component into your page where you want the slideshow to appear.

If your slideshow does not appear or the images do not show up, double check to make sure all the paths are correct in the component and in the javascript file.

Flash Photo Gallery

  1. Your department must have a license for Flash before you can insert a photo gallery on your page.
  2. Once the component and folders have been created, you will need to import your images, once again making sure that they are web ready and the proper size before importing them.
  3. For each album in the gallery, you will need to have an album thumbnail image. You will also need to have a large and small image with the same name.
  4. Import the albumThumbnail.jpg into the album folder. It must have the name "albumThumbnail.jpg".
  5. Import the large image into the large folder and the small image into the thumbs folder.
  6. Create a default page for each gallery and insert the corresponding component. Information Services normally creates this page for you.
  7. Import the slideshow.swf and the images.xml files into the gallery folder. Once again, Information Services may have already done the imports for you.
  8. Edit the images.xml file by first checking it out and then opening it with either notepad or an xml editor such as Dreamweaver.
  9. For each album, enter the album name, album title if desired, and image names. Save the XML file and check it back in.
  10. Once all pieces are in place, your page should look something like this example:
    Photo Gallery Example

If you are interested in either a slideshow or a photo gallery on your page, or to get more detailed information, please email: LCMS Support

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What file types can be used in the Luminis CMS?

Luminis works partly as an external hard drive in that you can upload any file type imaginable to it; however, if you want your file to be viewable through the website, you will need to adhere to a few guidelines.

Luminis CMS tags provide interactive fields for users to enter images, and XHTML formatted text. The entered content is stored in a XML file. When the content template is viewed in Browse mode, the tags pull the content from the XML file and display it in the visitor-requested Webpage (aspx file).

The most important differences between XHTML and HTML that you should be aware of are:

  • XHTML elements must be properly nested
  • XHTML documents must be well-formed
  • Tag names must be in lowercase
  • All XHTML elements must be closed
  • Attribute values must always be quoted

Some examples of viewable pages are: doc, xls, pdf, wmv, swf, gif, jpg. To put these items into your website, just upload them to a specified folder and link to them using XHTML in your page. If you do not know XHTML, you may use the WYSIWYG editor with the specific widgets. For more information, please look at the User’s Guide.

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What are the naming standards used in the Luminis CMS?

The naming standards for LCMS are as folows:

  1. All lower case characters (Institutional guideline).
  2. No spaces  (If you have spaces in the name, LCMS will insert an underscore)
  3. No special characters with the exception of _ (underscore) and - (hyphen)
  4. The name should be as short as possible and still know what the file or page contains.
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Troubleshooting

I don’t have a submit link beside a file I just imported.

This is caused by not selecting the correct file type during the import.
To import a file to site studio, follow the steps below:

  1. Navigate to the folder that you want to import the file to.
  2. Click on Import in the upper right hand corner of the screen.
  3. Add the file(s) to import by either clicking on Add Files and choosing your file(s), or drag and drop the file into the Selected Files/Folders box. Click Next.
  4. On the Object Definition screen, name your file according to the naming standards. (all lowercase, no special characters with the exception of _ underscore, or - hyphen, and no spaces. If you have spaces, LCMS will insert an _ (underscore) in all the spaces.) Make sure you select SCT Web Document (sct_web_document) from the TYPE dropdown list. The format should reflect the file type. Set Active and Expiration dates if desired. Click on Finish or Next if you are importing multiple files.
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I am getting email notifications that I have files in my webview that are about to expire. What do I need to do?

For pages (xml files) that are about to expire, simply go into Site Studio and edit and save the page. Then submit and approve as normal.
For objects that were imported into Site Studio, (ie, images, pdf’s, etc), follow the steps below:

  1. Navigate to the folder where the file is located.
  2. Click on Checkout beside the file.
  3. After the script finishes, click on Checkin. Leave the default versioning and click OK.
  4. Once the file is checked back in, click on Submit and approve as normal.

Following these steps will reset the modification date and will remove the files from the Expiring Content List.

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I can not find the adobeFieldset to insert on my page. Where was it again?

While you are editing the page you would like to insert the Fieldset into, click on insert component. This will bring up the insert component screen. Double click on the two black dots in the left side of the screen under Folders until you see HSC Audiences as the first listing. Scroll down and double click on HSC Root Web. Scroll up and double click on the components folder. AdobeFieldset will be the first one in the list. We have several fieldsets created for 3rd party software that is free to download the viewer. They will all be in this area and named accordingly.

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I am getting errors when trying to import, checkout, or edit files

If you are getting errors while trying to perform these functions, it is most likely a Java error and clearing the cache should clear the error as well. The folling document has the instructions for clearing your cache.
Clearing Cache - Microsoft Windows XP, Windows 7, and Mac OS X

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The text on my page is not formatting correctly. How do I fix that?

If your page looks anything like the examplese below, they most likely you have copied and pasted from either Outlook or MS Word. You can use the paste with filter widget to paste from MS Word into the WYSIWYG editor, but it is not always 100% accurate in removeing all the MS Formatting. The safest way to copy and paste from MS Word or Outlook is to first paste the content into Notepad. Once in notepad, then COPY FROM NOTEPAD and then paste into the WYSIWYG editor. This process should remove all formatting.
MS Formatting Examples

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I have to roll back to a previous version of Java.  How do I do that?

In order to roll back to a previous version of Java, follow the steps outlined below.  If you do not have administrator rights for your machine, please call the IT Solutions Center at 806.743.1234.

  1. Close all browsers
  2. Go to Control Panel/Add Remove Programs.
  3. Remove JavaTM 6 Update XX
  4. Once that is removed, download and install the desired version of jre 6 update XX here:  (select the JRE plugin that is applicable for your system).
    1. Java Archives
  5. Go to Control Panel/Java and click on the update tab and uncheck the "Check for Updates Automatically" - recommended for LCMS users to minimize any future issues in the jre updates.  Close and re-open all browsers to initialize the new jre plugin.
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