Employee Assistance Program (EAP)

The EAP is a helping resource for employees whose employer contracts with us to provide this benefit. Employees are eligible for free, confidential counseling sessions per contract year. These sessions can be utilized by the employee, the employee’s spouse or partner, and/or the employee’s minor children (under 18 or still in high school). Our Counselors are licensed and have the knowledge and experience to assist you.

Counseling is available for a variety of issues:

• Depression
• Excessive stress or anxiety
• Healing from trauma
• Workplace issues
• Grief and loss
• Better couple communication
• Managing family conflict
• Alcohol and drug abuse

We have a long history of providing employee assistance services to TTU, TTUHSC, and numerous other employers in or near Lubbock, TX. Our comprehensive package of EAP services is reasonably priced per employee and address a full range of emotional and behavioral problems that impair job performance and contribute to rising employer costs.If you're thinking about offering this to your employees, we would love to visit with you!

(806) 743-1327 or counselingcenter@ttuhsc.edu

How EAP Counselors Can Help:

• Help employees gain insight regarding their problems.
• Teach skills (e.g., anger management, communication) that will improve employee functioning in the future.
• Detect early signs of more serious problems.
• Link employees with community resources that are cost-effective and helpful.

EAP Services Offered:

• Individual, Couple, and Family Assessment
• Treatment/Counseling
• Follow-up and Referral
• 24-Hour Crisis Line
• Wellness Workshops
• Employee Orientation
• Supervisor Training
• Critical Incident Stress Management
• Resource for Drug Free Workplace
• Employee and Departmental Mediation

As a supervisor or manager, you are often in the best position to help employees who are experiencing problems that affect their lives and/or job performance. When you become aware of such problems, you can encourage employees to seek the assistance and support of the Counseling Center.

Some employers allow supervisors to mandate employees to receive counseling through the Counseling Center in order to address job performance problems. These mandated referrals, known as "Formal Referrals", are usually part of a disciplinary process aimed at restoring an employee to acceptable levels of performance. You can access the supervisor referral form below.

EAP counselors can:

• Help employees gain insight regarding their problems.
• Teach skills (e.g., anger management, communication) that will improve employee functioning in the future.
• Detect early signs of more serious problems.
• Link employees with community resources that are cost-effective and helpful.

Call the main EAP office 806.743.1327 for information regarding how to make a Formal Referral to the Counseling Center. We'll also explain what information can be provided to you concerning the employee's attendance and cooperation.

EAP staff are also available to assist you in various other ways.