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TTUHSC provides each employee with up to eight free, confidential counseling sessions per year.
The EAP is a helping resource for employees whose employer contracts with us to provide this benefit. Employees are eligible for free, confidential counseling sessions per contract year.
These sessions can be utilized by the employee, the employee’s spouse or partner, and/or the employee’s minor children (under 18 or still in high school). Our Counselors are licensed and have the knowledge and experience to assist you.
Counseling is available for a variety of issues:
- Depression and anxiety
- Excessive stress and burnout
- Grief and loss
- Family and relationship problems
- Healing from trauma
- Substance use issues
- Workplace issues
- Better couple communication
- Managing family conflict
Get Started
Call the Counseling Center at (806) 743-1327 to find the in-person or virtual counseling option that fits your needs.
External Employers Interested in EAP
Bring EAP support to your workplace at (806) 743-1327 or counselingcenter@ttuhsc.edu
We have a long history of providing employee assistance services to TTU, TTUHSC, and numerous other employers in or near Lubbock, TX. Our comprehensive package of EAP services is reasonably priced per employee and address a full range of emotional and behavioral problems that impair job performance and contribute to rising employer costs.If you're thinking about offering this to your employees, we would love to visit with you!
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Supervisor Referrals
Call us at (806) 743-1327 for information on how to Formal Referral to the Counseling Center. We'll explain what information can be provided to you concerning the employee's attendance and cooperation.
As a supervisor or manager, you are often in the best position to help employees who are experiencing problems that affect their lives and/or job performance. When you become aware of such problems, you can encourage employees to seek the assistance and support of the Counseling Center.
Some employers allow supervisors to mandate employees to receive counseling through the Counseling Center in order to address job performance problems. These mandated referrals, known as "Formal Referrals", are usually part of a disciplinary process aimed at restoring an employee to acceptable levels of performance. You can access the supervisor referral form below.
EAP counselors can:
- Help employees gain insight regarding their problems.
- Teach skills (e.g., anger management, communication) that will improve employee functioning in the future.
- Detect early signs of more serious problems.
- Link employees with community resources that are cost-effective and helpful.
- EAP staff are also available to assist you in various other ways.
Get Immediate Help
If you or someone else is in immediate physical danger or experiencing a medical emergency, call 911 or go to the nearest emergency department.
For free, confidential support with:
- Suicidal thoughts
- Emotional distress
- Mental health concerns
- Substance use concerns
Call or text 988
Chat with the 988 Suicide & Crisis Lifeline. Support is available 24/7.
For crisis support in Lubbock, call (806) 740-1414 for the StarCare Crisis Team
The Texas Suicide Prevention Collaborative (TxSPC) is a nonprofit organization dedicated to supporting Texas communities in their efforts to build suicide prevention capacity. We do this by promoting the use of evidence-based best practices that encourage the public health approach to suicide prevention. To view additional crisis resources, visit the Texas Suicide Prevention Collaborative