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Managed Care Services

Proven high-quality and cost-effective Managed Care system, using a variety of managed care tools, including:

  • Capitation
  • Discounted fee for service
  • Preferred provider networks
  • Utilization management
    • Pre-certification
    • Retrospective review
    • Case management

Services We Offer

  • On-site health services (medical, dental and mental) that meet national accreditation standards.
  • Off-site health services through negotiated contracts with community medical resources (out-patient specialty, emergency room and inpatient care)

Levels of Care Provided

  • Medically Mandatory
    Care essential to life and health, and without treatment, rapid deterioration is expected.
  • Medically Necessary
    Care not immediately life-threatening, but without treatment, the patient's health could not be maintained without significant risk.

Access to Care Standards

  • Initial comprehensive evaluation within 7 days.
  • Sick-call visits within 48 hours (weekdays) to 72 hours (weekends)
  • Expedited specialty care within 30 days.
  • Routine specialty care within 180 days.

Contact Us

Managed Care

  • Address

    1215 Avenue J
    6th Floor
    Lubbock, TX 79401
    United States