Frequently Asked Questions

Please visit our Transcripts page for instructions on requesting transcripts from TTUHSC. 

You do not need to submit your TTUHSC transcript as we have access to that information through our student system. However, since TTU and TTUHSC are two separate institutions, you will need to provide a TTU transcript.

First, check if you are registering for the correct term. If you are in the correct term and receiving the message, please contact your program coordinator. 

Your name in Sakai is actually tied to your email address. After your name change has been processed, please visit the website below, go to the email services tab and click Change E-Mail Address. From here you can adjust your email address. Please allow 24 hours for it to update in the system. 

https://eraider.ttu.edu/manager/pages/index.aspx 

Students may need to verify their enrollment status while at TTUHSC. This official document can be sent to various agencies and organizations, including loan companies, health insurance, future employers, automobile dealers, credit card companies, or anyone you have authorized to receive your information. 

You can request an Enrollment Verification after the census date at Student WebRaider Portal under the Registration tab or contact the Office of the Registrar for assistance. We can only provide an enrollment verification after the census date of that term. 

The census date is the date defined by the Texas Higher Education Coordinating Board (THECB) on which an official and final enrollment count has submitted and recorded to the THECB. The actual day on which the census date falls is contingent on the length of the semester. 

The census date is published in your school's official academic calendar. 

The Office of the Registrar does upload documents into the ERAS system for former students upon receiving the link from MIDAS. We will then upload your ERAS transcript and MSPE’s. Current students should contact the School of Medicine Student Affairs Office and they will process these requests.

Yes. For Residency or Fellowship verifications or questions, please contact the Graduate Medical Education Office at (806) 743 - 2978. 

New student orientation holds are put on by your school's Office of Student Affairs for your program. Please contact their office and they will be happy to help you. 

Contact the Office of the Registrar for an explanation of the hold and how to get it removed. 

The Family Educational Rights and Privacy Act (FERPA) (20 U.S.C. § 1232g; 34 CFR Part 99) is a Federal law that protects the privacy of student education records. The law applies to all schools that receive funds under an applicable program of the U.S. Department of Education. 

FERPA Compliance

http://www.ed.gov/policy/gen/guid/fpco/ferpa/index.html

Family Educational Rights and Privacy Act (FERPA)

Family Policy Compliance Office (FPCO) Home

The Family Educational Rights and Privacy Act (FERPA) (20 U.S.C. § 1232g; 34 CFR Part 99) is a Federal law that protects the privacy of student education records. The law applies to all schools that receive funds under an applicable program of the U.S. Department of Education.

FERPA gives parents certain rights with respect to their children's education records. These rights transfer to the student when he or she reaches the age of 18 or attends a school beyond the high school level. Students to whom the rights have transferred are "eligible students."

• Parents or eligible students have the right to inspect and review the student's education records maintained by the school. Schools are not required to provide copies of records unless, for reasons such as great distance, it is impossible for parents or eligible students to review the records. Schools may charge a fee for copies.
• Parents or eligible students have the right to request that a school correct records which they believe to be inaccurate or misleading. If the school decides not to amend the record, the parent or eligible student then has the right to a formal hearing. After the hearing, if the school still decides not to amend the record, the parent or eligible student has the right to place a statement with the record setting forth his or her view about the contested information.
• Generally, schools must have written permission from the parent or eligible student in order to release any information from a student's education record. However, FERPA allows schools to disclose those records, without consent, to the following parties or under the following conditions (34 CFR § 99.31):
  • School officials with legitimate educational interest;
  • Other schools to which a student is transferring;
  • Specified officials for audit or evaluation purposes;
  • Appropriate parties in connection with financial aid to a student;
  • Organizations conducting certain studies for or on behalf of the school;
  • Accrediting organizations;
  • To comply with a judicial order or lawfully issued subpoena;
  • Appropriate officials in cases of health and safety emergencies; and
  • State and local authorities, within a juvenile justice system, pursuant to specific State law.

Schools may disclose, without consent, "directory" information such as a student's name, address, telephone number, date and place of birth, honors and awards, and dates of attendance. However, schools must tell parents and eligible students about directory information and allow parents and eligible students a reasonable amount of time to request that the school not disclose directory information about them. Schools must notify parents and eligible students annually of their rights under FERPA. The actual means of notification (special letter, inclusion in a PTA bulletin, student handbook, or newspaper article) is left to the discretion of each school.

Additional Information or Technical Assistance

For additional information or technical assistance, you may call (202) 260-3887 (voice).

Individuals who use TDD may call the Federal Information Relay Service at 1-800-877-8339.

Or you may contact us at the following address:

Family Policy Compliance Office TTUHSC
U.S. Department of Education 3601 4th Street
400 Maryland Avenue, SW MS 8310
Washington, D.C. 20202-5920 Lubbock, TX 79430 806/743-2300

HSC OP: 77.13 Student Education Records

For verification of dependency, students may access on of these forms and turn in the completed form to the TTUHSC Office of the Registrar.

View HSC OP 77.13

Questions regarding tuition and fees can be answered by contact Student Business Services. 

Phone: (806) 743-7867

E-mail: SBS1@ttuhsc.edu 

Due to the nature of our professional programs, the Office of the Registrar cannot add/drop or withdraw/take a leave of absence without a request from your program. Please contact your program director to assist you and then they will notify our office to process the request.