Campus Health Connect

TTUHSC follows evidence-based protocols and guidelines based on the American Telemedicine Association and American Academy of Pediatrics. For health needs that are outside of these guidelines, the student’s legal guardian will be contacted to discuss recommendations for next steps.

Examples of illnesses commonly treated via telehealth include:

• Allergies
• Asthma
• Coughs and colds
• Ear pain
• Fever
• Flu symptoms
• Headache
• Pink eye
• Rash
• Sore throat
• Stomach ache
• Head lice

TTUHSC does not intend to replace your child’s primary care physician (PCP) and is committed to coordinating with students’ PCPs when clinically appropriate to ensure continuity of care.

Communication to external providers can only occur if the legal guardian has given written consent, obtained during Campus Health Connect registration. If your child does not have a primary care provider, TTUHSC will assist in identifying an available primary care physician.

No.

Yes, your child may still receive Campus Health Connect visits even if you cannot afford to pay the $20.00 per visit fee. Families will need to complete a charity care application at the time they register their child for Campus Health Connect to verify eligibility.

Charity Care Applications in both English and Spanish can be submitted online: 

• Proof of income (i.e. 3 months of check stubs, social security statements, W2s or 1099s, or income tax from prior year) and picture ID are required.
• Charity Care Applications are valid for one year from the date of submission.
• For the application in English select here
• For the application in Spanish select here

Campus Health Connect telemedicine visits are billed directly to the student's parent or guardian. Proof of health insurance is not necessary for students to receive a Campus Health Connect telemedicine visit.

If a Campus Health Connect provider recommends a prescription from a pharmacy or a referral to an outside provider, the family is responsible for any out-of-pocket cost.

TTUHSC providers will communicate with your child’s primary care provider when a referral to a specialist is needed. Most insurance companies (including Medicaid) require that referrals to specialists are made directly by the primary care provider.

Yes, under Family Educational Rights and Privacy Act (FERPA), medical records can be shared with the appropriate credentialed administrators (ie. Principals) under FERPA.

Telehealth is the use of technology to provide health care virtually, that is, through a tablet, desktop, or other smart device.