Frequently Asked Questions

Chrome or Firefox is the recommended browser. Do NOT use Internet Explorer with the forms portal.

No, but the Monthly Housing Allowance (MHA) is only payable when the rate of pursuit is more than 50%, and the student is not active duty. The allowance will not be paid if the student is using a Transfer of Entitlement, and the spouse is active duty.

Yes, or if a program requires a higher grade than the one achieved.

Yes.

VA and Hazlewood certifications are a two-part process. Once the second part has been completed by Student Business Services, you will see your benefit reflected on your eBill.

The deadline for Hazlewood is the last day of class, as per your Academic Calendar.

Yes, if you want to be certified for that benefit.

This process works with all iOS devices including: iPhone, iPod, & iPad.
1. Click the Setting icon.
2. Click Mail, Contacts, Calendars
3. Click Add Account
4. Select Microsoft Exchange at the top.
*If you already have an exchange account set up on your iPhone, you will not be able to add another unless you have iOS 4.2 or higher installed.
5. Configure the following settings:
--Email: Enter your full TTUHSC email address (including the "@ttuhsc.edu")
--Server: Enter "mail.ttuhsc.edu"
--Doman: Enter "ttuhsc"
--Username: Enter your eRaider 
--Password: Enter your eRaider password
--Description: This can be personalized ("TTUHSC Email", "HSC Mail", etc.)
6. After the "Verifying" screen, it will find the incorrect mail server. You must manually enter "mail.ttuhsc.edu" in the Server field.
7. Click Next.

To sync all your mail, select the HSC Email account you just added and select "Mail Days to Sync" and then select "No Limit".

You will now be able to access your TTUHSC email account from your iPhone.