Our Services
General Services provides a variety of essential support services that help keep TTUHSC operating efficiently. From printing and mail distribution to fleet management and surplus property, our team delivers reliable solutions that support the daily needs of students, faculty and staff.
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Distribution
Receiving - incoming packages and freight - combined with Mail Services in November 2019. Together, they process and distribute all incoming mail, packages, and freight and process all departmental outgoing mail, packages, and freight. The Receiving location was remodeled and reopened in January 2024 and collectively the service was renamed Distribution.
Distribution is a secure location with limited access. If you would like to bring down any outgoing shipments, please bring them to the General Store located in BA350.
How Can We Help?
- Package Tracking
- Outgoing Shipments
- Returns
- Tank Pickup Request
- Receiving - information for deliveries
What is Internal Package Tracking?
When items are received at the loading dock, the carrier’s tracking number is scanned into our internal tracking system as received. Next, the items are sorted into stop numbers for delivery. Items not including a stop number on the shipping label are marked Undeliverable As Addressed (UAA). UAA items are researched as time allows with refrigerated/cold items and overnight shipments given priority.
If you have a tracking number and the carrier’s website shows it as delivered, you can click here to see the current status. Simply type or paste the tracking number in the red bar at the top of the page. There is no need to log in.
No item found – The item has not been received yet. Our internal tracking system is very close to real-time. Check the timestamp on the carrier’s website. If it’s been more than a few minutes, give Distribution a call.
Received – The item is received, but it has not been processed yet. Check the time stamp and give Distribution a call if it has been more than an hour.
UAA (Undeliverable As Addressed) – If the current status is UAA, please call Distribution to provide your stop number for delivery.
Sorted – The item is sorted for delivery to the stop number listed on the label. If it is not your department’s stop, please call Distribution.
Delivered – The information displayed will include, the date and time, and the signature and name of the recipient.
If you would like to see the tracking numbers of items delivered to your stop, log in using your stop number in the upper right-hand corner of the red bar. Passwords are available by calling (806) 743-2093.
Please note that Distribution does not open items unless it is necessary to determine the recipient. By opening UAA items, Distribution is not assuming responsibility for verifying content.
Contact distribution services for any questions by phone (806) 743-2093 or email.
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Document Services is the division of General Services at Texas Tech University Health Sciences Center that offers repositories or storing, retrieving, and archiving records for the various components of the university. Our choice in enterprise content management, Laserfiche, is used in over 70 countries for industries including education, healthcare, financial services and government agencies.
Document Services offers the following solutions for all of your document needs:
- Archive existing documents
- Create workflows for current processes
- Control access to documents
- Search and browse institutional documents
- Shred confidential information
Contact document services for any questions by phone (806) 743-4719 or email.
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General Store
The General Store serves as a one-stop resource for many General Services offerings at the TTUHSC Lubbock campus. Services include mailing support, common-use supplies, postage, shredding and vehicle rental assistance.
General Information
- Hours: Monday–Friday, 8 a.m.–12 p.m. and 1–4:30 p.m.
- Location: HSC Building, Room BA350
- Closed for personal sales on TTUHSC holidays and partial staff days.
Personal Services
Available personal services include:
- FedEx domestic shipments
- Postage stamps
- Lab coat patches
- Student notes
Contact the general store for any questions by phone (806) 743-2021 or email.
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Explore Mail Services offerings, including mail processing and delivery, bulk mailing assistance, personal postage services and important safety procedures for suspicious mail for each location.
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The Printing Center at Texas Tech University Health Sciences Center provides printing, copying, and bulk mailing services to the institution and other components of the Texas Tech University System. We also print for local and county governments, University Medical Center, and related and affiliated organizations.
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Paper Shredding & Recycling
Shred, a division of General Services in Lubbock, provides a document destruction service for Lubbock TTUHSC departments.
- Provide shred collection bins for rent to departments.
- Pick up shred on a scheduled basis or by special request.
- Bulk shredding of boxed documents.
- Recycle shredded paper and non-confidential documents.
Please do not discard anything other than paper. Everything else belongs in biohazard or trash. Shred bins are not for trash.
Helpful Links for Internal Users
Contact document services for any questions by phone (806) 743-4719 or email.
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General Services serves as the central point for collecting, redistributing, selling, or recycling all surplus items including furniture, equipment and supplies for the following locations:
- Abilene
- Amarillo
- Lubbock
- Permian Basin
Explore surplus information and services available at each location.
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Swift Print is the exclusive provider and controller of copier service for TTUHSC-Lubbock. Exceptions may be granted for off-site locations. Photocopy machines not acquired through Swift Print, and placed in service for TTUHSC departments within the HSC building complex or Student Wellness Center, fall under the control of Swift Print and are managed according to OP 57.01.
Services include:
- Networkable copiers to reduce the need for multiple desktop printers
- Copy, print, scan and fax capabilities
- Equipment setup and support from Swift Print personnel
- Paper and toner provided
- Daily copier maintenance, cleaning and meter readings
- Monthly billing through your departmental FOP
Copier Brands Available
Swift Print offers copiers from:
- Canon
- Konica Minolta
- Ricoh
- Sharp
- Xerox
Contact Swift Print for any questions by phone (806) 743-2094 or email.
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Vehicle Services
General Services provides vehicle rental options to support official TTUHSC business travel needs. Vehicle availability varies by campus, with a variety of vehicle types and sizes available to accommodate departmental travel requirements.
Vehicle Availability
- Lubbock: Offers a variety of vehicle types and sizes for official business travel. View available vehicles and current rental rates using the link below.
- Amarillo: Offers two vehicles available for official business use.
- Abilene: Vehicle rentals are not currently available.
View the TTUHSC internal vehicle services site for more information.