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IT Solution Center

The IT Solution Center assists TTUHSC faculty, staff, and current students with IT provided services and IT related issues. We recommend searching SolveIT, our IT knowledge base, for answers to most IT questions and solutions to most IT issues. You may also submit a STARS work order to report an IT issue or request IT services. Click the button below for information about our most popular services on the IT Home page.

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IT Solution Center Contact Information & Hours of Operation:

Lubbock:

  • Hours of Operation: Monday - Friday, 8:00 a.m. - 6:00 p.m.
  • Phone: (806) 743-1234
  • Email: ITSolutions@ttuhsc.edu
  • Walk in support available:
    • Preston Smith Library, 1st Floor
    • Monday - Friday, 8:00 a.m. - 6:00 p.m.

Abilene:

  • Hours of Operation: Monday - Friday, 8:00 a.m. - 5:00 p.m.
  • Phone: (325) 696-0550
  • Email: RegionalITSolutions@ttuhsc.edu
  • Walk in support available:
    • Drug Information Library, Suite 1207
    • Wednesday, 2:30 p.m. - 5:00 p.m.

Dallas:

  • Hours of Operation: Monday - Friday, 8:00 a.m. - 5:00 p.m.
  • Phone:  (214) 358-9550
  • Email: RegionalITSolutions@ttuhsc.edu
  • Walk in support available:
    • Southwest, Suite 401
      Tuesday/Thursday, 9:00 a.m. - 11:00 a.m.
    • Veterans Administration Lounge
      1st & 3rd Wednesday of the month, 9:00 a.m. - 11:00 a.m.

Amarillo:

  • Hours of Operation:Monday - Friday, 8:00 a.m. - 5:00 p.m.
  • Phone:  (806) 414-9550
  • Email: RegionalITSolutions@ttuhsc.edu
  • Walk in support available:
    • School of Medicine/School of Health Professions,
    • Suite B100, Monday - Friday, 9:00 a.m. - 1:00 p.m.

Permian Basin:

  • Hours of Operation: Monday - Friday, 8:00 a.m. - 5:00 p.m.
  • Phone:  (432) 703-5500
  • Email: RegionalITSolutions@ttuhsc.edu
  • Walk in support available at Odessa campus only:
    • Administration, Suite 1C51
    • Monday - Friday, 9:00 a.m. - 1:00 p.m.

If instructed by an IT Solution Center technician, click the banner below to initiate a remote session with the technician.

TTUHSC IT Solution Center Remote Support TTUHSC IT Solution Center Remote Support

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